WILLIAM E SHARPLESS III
Cincinnati
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Expert customer service skills, phone skills, and excellent people skills. Willing to travel, and put in the time to take my skill set to the next level. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Instructor
Southern Ohio Technical Institute
Cincinnati
04.2025 - Current
- Instruct a morning and evening class.
- Manage classroom behavior effectively using positive reinforcement strategies.
- Integrate technology into classroom instruction to enhance learning outcomes.
- Encourage students' critical thinking skills by facilitating classroom discussions.
- Adapt teaching methods based on the physical, emotional, and intellectual capabilities of students.
- Evaluate the effectiveness of instructional materials, including textbooks, software programs, or handouts.
- Plan and execute laboratory experiments that reinforce concepts taught during lectures, or seminars.
- Provide individualized support for struggling learners.
- Create a positive learning environment by establishing open communication with students and colleagues.
- Record daily attendance to maintain accurate and complete records.
- Plan instruction to achieve objectives based upon student needs and established curriculum.
Facilities Maintenance Technician
Scott Credit Union
Edwardsville
10.2023 - 03.2025
- Was responsible for the maintenance of 22 locations.
- Prepared reports on work completed and any problems encountered during maintenance activities.
- Conducted routine checks on building systems including HVAC, lighting, security alarms, fire protection systems and elevators.
- Ensured compliance with local codes related to health and safety regulations.
- Maintained records of all repairs and preventive maintenance activities in a computerized database system.
- Performed minor carpentry duties such as installing shelves or repairing doors.
- Inspected buildings and grounds to identify potential safety hazards or structural problems.
- Assisted in installation of new equipment according to manufacturer's instructions.
- Repaired malfunctioning heating and cooling units by replacing worn parts and ensuring proper operation.
- Coordinated with outside contractors for major repairs or renovations to the facility.
- Performed regular maintenance, inspection and repair of facility equipment, such as air conditioning systems, boilers, plumbing fixtures and electrical wiring.
- Resolved branch complaints concerning facilities services provided.
- Responded promptly to emergency calls from staff regarding facility issues.
- Cleaned and maintained tools used for facility maintenance tasks.
- Assisted with moving furniture, equipment and supplies within the building as needed.
- Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
- Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
Special Projects Electrician
Fath Properties
Cincinnati
11.2022 - 09.2023
- Working on 5 different properties in the Cincinnati/Northern Kentucky area.
- Project consists of removing all outlets, switches, overhead lights, vanity lights, exhaust fans and ceiling fans.
- Installing/Attaching 2 port and 3 port Alumicon fittings to the current aluminum wiring.
- Attach copper jumper wire from alumicon to the outlet or switch or light.
- Completing every empty/move in apartment until the next one is available.
- Hours are 7 am to 11:30 am. Monday - Friday, part-time.
HVAC/R Administrator/Admissions/Instructor
Southern Ohio Technical Institute, Inc
Cincinnati
06.2021 - 09.2023
- Running day to day operations of school.
- Doing all administrative and admissions work.
- Instructing class at night, Monday thru Thursday 5 pm to 10 pm.
- Class size ranges from 3 to 8 students, every 10 weeks a new class start.
HVAC/R Instructor
Florida Academy, Inc
Fort Myers
08.2020 - 06.2021
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Conducted tests and quizzes to evaluate student progress with course material.
- Managed and organized class records and reports.
- Established objectives for lessons, modules and projects.
- Tutored students requiring additional instructional assistance after class.
- Helped students meet diverse professional development goals.
- Mentored and counseled students with social adjustment and academic issues.
- Delivered training program courses to meet validated agency requirements.
- Built rapport with students that continues in the future.
- Uploaded online lessons and tools for students to use in studies.
- Maintained additional office hours each semester for students to discuss grades and ask questions.
HVAC/R Administrator/Admissions/Instructor
Southern Ohio Technical Institute, Inc
Cincinnati
05.2019 - 05.2020
- Assisted owner with the opening and running of the HVAC Trade School.
- Submitted all relevant paperwork, developed, and wrote curriculum, set-up of each classes' relevant materials.
- Marketed using Facebook and voice talent in advertising for and interviewed prospective students.
- Instruct a night class.
- Career placement service for students and follow up.
- Had to move back to Florida due to mother's health and school temporarily shut down due to Covid.
Admissions/Night Instructor
Florida Academy
Fort Myers
03.2019 - 09.2019
- Interview, schedule appointments, follow up, enroll students, instruct students, follow-up and help them find a job and support students.
- Classroom sizes 15-30 students.
- Moved back to Florida Academy by owner after completing start-up of school in Phoenix, AZ.
HVAC/R Instructor
Vocational Technical Institute
Phoenix
10.2018 - 03.2019
- Cover lesson plans in classroom and lab for the education of Veterans into the HVAC field.
- Support of students after class.
- Classroom sizes 20-25 students.
- Owner of Florida Academy bought school and moved me out to help assist in getting school started.
Admissions, Night Instructor
Florida Academy
Fort Myers
02.2017 - 10.2018
- Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Oversaw budget for department, Oversaw Instructors, Oversaw and evaluate students.
- Coordinated with potential employers for job openings to place students.
- Ran board meetings.
- Instructed nightly classes of 25-30 students.
Mobile Service Technician
Global Refrigeration Sales and Service, Inc
Dover
01.2016 - 02.2017
- Servicing Commercial Refrigeration systems and Hot Side Deli and Bakery equipment.
- Major grocery stores, warehouse centers, fast food and mom and pop restaurants, convenience stores.
- Served both coasts of South Florida.
- Spent 4 months on the road travelling to 20 Alabama Walmarts servicing, preventive maintenance and training staff on all deli and bakery equipment.
Sales and Marketing Specialist
Rockstar Harley Davidson
Fort Myers
10.2014 - 12.2016
- Cold calling, follow-up, demo rides and follow up after the sales experience.
- Became service writer due to good customer service skills, then worked in marketing, voice-over for radio ads and social media.
- Also worked for owner on special projects.
Salesman
Sam Galloway Ford
Ft Myers
09.2012 - 10.2014
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Showcased vehicle features and took customers on test drives in local area.
- Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
- Responded to inquiries from potential customers via email and telephone.
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Educated customers about sales processes, warranty requirements and service standards.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained up-to-date database of sales contacts and customer information.
- Followed up with customers to build long-term relationships and successful referrals.
- Opened a 'Used Car' sales lot for dealership in Ft Myers, FL.
Project Manager/Laborer/HVAC Tech
Carpentry Tech, Inc
Bonita Springs
07.2009 - 09.2012
- Ran a division in Galveston, TX after Hurricane Ike.
- Ran jobs in Ft Myers/Bonita Springs/Naples, Florida.
- All phases of construction carpentry.
- Following up with potential bids, follow bidding process, working in the field on various aspects of carpentry, managing employees, inventory control, material control and reporting back to owner.
- Worked on and assisted on project on Grand Bahama Island.
- Troubleshoot and repair HVAC residential units.
Mobile Technician
Global Refrigeration Sales and Service, Inc
Dover
01.2005 - 07.2009
- Servicing Commercial refrigeration systems and hot side deli equipment.
- Grocery stores, warehouse centers, fast food restaurants, mom and pop restaurants, convenience stores.
- Serviced both coasts of South Florida.
Commercial Transport Refrigeration Technician and On-call Technician
Thermo King of Ft Myers
Fort Myers
03.1996 - 10.2004
- Service work in shop and where unit was located.
- Company service truck provided so had good inventory control and organizational skills.
- On-the-road service technician.
- Developed good customer service skills.
- Performed work during the day, after hours and all holidays.
- Completed repairs and scheduled and preventive maintenance on various Thermo King models.
- Diagnosed equipment malfunctions.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Read and understood schematics to work on specific models.
- Sustained safety protocol, ensuring proper, cost-effective, and safe handling of equipment and material usage while adhering to regulatory standards and building codes.
- Provided top product quality control and inspection, eliminating downtime to maximize revenue.
- Enhanced customer satisfaction ratings by resolving complaints efficiently and improving daily request response times.
- Read technical manuals and schematics to understanding specific configurations.
- Worked on truck, trailer, bus, container and rail car refrigeration units.
- Sent to training headquarters every year for two week intensive training and certification.
Education
Certificate of Completion - HVAC
Lee County Vo-Tech
Fort Myers, FL04.1996
Certificate of Completion - Diesel
US Navy Diesel "A" School
Great Lakes, IL11.1981
High School Diploma -
Conestoga Valley Senior High School
Lancaster, PA06.1981
Skills
- Learning skills development
- Testing efficiencies
- Education assessments
- Workshop and conference presentations
- Curriculum planning and implementation
- Detailed instruction
- Interactive teaching and learning
- Diverse student populations
- Lesson planning
- Public speaking
- Student engagement
- Classroom management
- Tutoring and coaching
- Academic instruction
- Informative lectures
- Attendance monitoring
- Progress evaluations
- Promotional sales events
- Cross-cultural sales background
- Critical thinking
- Communication skills
- Team collaboration
- Time management
- Problem solving
- Strong communication skills
- Class instruction
- Expertise in subject matter
- Effective communication
- Multitasking
- Decision-making
- Self motivation
- Reliability
Certification
- HVAC Type II Certification, 03/01/96
- NCCER Certificate of Completion as HVAC Craft Instructor, 03/01/17
- NCCER Certificate of Completion as Master Trainer of Instructors, 04/01/18, Alachua, FL
- ESCO Institute Proctor/Instructor Certification, 2017 to Present
Timeline
Instructor
Southern Ohio Technical Institute
04.2025 - Current
Facilities Maintenance Technician
Scott Credit Union
10.2023 - 03.2025
Special Projects Electrician
Fath Properties
11.2022 - 09.2023
HVAC/R Administrator/Admissions/Instructor
Southern Ohio Technical Institute, Inc
06.2021 - 09.2023
HVAC/R Instructor
Florida Academy, Inc
08.2020 - 06.2021
HVAC/R Administrator/Admissions/Instructor
Southern Ohio Technical Institute, Inc
05.2019 - 05.2020
Admissions/Night Instructor
Florida Academy
03.2019 - 09.2019
HVAC/R Instructor
Vocational Technical Institute
10.2018 - 03.2019
Admissions, Night Instructor
Florida Academy
02.2017 - 10.2018
Mobile Service Technician
Global Refrigeration Sales and Service, Inc
01.2016 - 02.2017
Sales and Marketing Specialist
Rockstar Harley Davidson
10.2014 - 12.2016
Salesman
Sam Galloway Ford
09.2012 - 10.2014
Project Manager/Laborer/HVAC Tech
Carpentry Tech, Inc
07.2009 - 09.2012
Mobile Technician
Global Refrigeration Sales and Service, Inc
01.2005 - 07.2009
Commercial Transport Refrigeration Technician and On-call Technician
Thermo King of Ft Myers
03.1996 - 10.2004
Certificate of Completion - HVAC
Lee County Vo-Tech
Certificate of Completion - Diesel
US Navy Diesel "A" School
High School Diploma -
Conestoga Valley Senior High School
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