Summary
Work History
Education
Skills
Accomplishments
SUMMARY OF EXPERIENCE
About
Timeline
Generic

William G Hilkert

Pineville,NC

Summary

Challenging position which will best utilize a blend of administrative, business, marketing and sales experience.

Professional leader with comprehensive background in management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.

Work History

Regional Manager

Crossgates Medical, Inc.
  • As Regional Manager for Crossgates Medical, Inc., Pittsburgh, PA, I supervised the organization, start-up and operations of 3 new nursing homes in metropolitan Pittsburgh. Successfully planned, developed and implemented the re-organization of 2 large nursing home facilities.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Founder, President, CEO

Nottingham Village, Inc.
  • Founder and Co-owner. Planned, developed, organized, and supervised construction and start-up operations for a new Senior Living Continuing Care Retirement Community and a residential housing development on 110 acres in beautiful Central Pennsylvania. www.nottinghamvillage.org
  • Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction goals.
  • Established a successful business by identifying market needs and developing innovative solutions.

Founder, Co-owner, CEO

Buffalo Valley Nursing Home, Inc.

Buffalo Valley Nursing Home, Inc. Lewisburg, PA

William Penn Nursing Centers, Inc. Lewistown, PA

Supervised the final construction and Directed the completion, certifications for Medicare/Medicaid, start-up operations, and successfully managed and marketed these two new health care facilities.

Timberwind, Inc. - Timberwind Log Cabin Lodge State College, PA

Founded, planned, organized, designed, marketed and supervised construction of a new, 3 story, 6,864 sq ft log cabin lodge including 213 acres for recreation and hunting. To conserve, protect and propogate game, fish and other natural resources; to unite and promote good fellowship among sportsmen and promote mutual cooperation among them for the betterment of field and stream sports.

Senior Personal Banker

Bank of America
  • Provided customer service for all banking activities to bank employees from around the entire nation as a team member of Associate Banking in a large BOA call center in Charlotte.
  • Cultivated strong client relationships through personalized financial solutions and exceptional service.
  • Marketed bank financial products and services, originated residential mortgages and all types of installment loans.
  • Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.

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Account Executive

Bankers Life & Casualty Insurance Company
  • Developed sales presentations for conducting group education seminars tailored to client needs in senior adult retirement communities, effectively delivering informative presentations to groups of potential clients, showcasing the unique value of products, programs and services offered.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.

Education

Diploma - Business Education

LEWISBURG HIGH SCHOOL
Lewisburg, PA

Certificate - Economics, Commercial Law, Banking Operations, Accounting

AMERICAN INSTITUTE OF BANKING

PENN STATE UNIVERSITY; UNIVERSITY OF PENNSYLVANIA; UNIVERSITY OF PITTSBURGH; OHIO STATE UNIVERSITY; ELIZABETHTOWN COLLEGE - PENNSYLVANIA

Skills

  • Strategic planning
  • Project management
  • New business development
  • Sales and marketing strategies
  • Business recordkeeping
  • Leadership skills
  • Client relationship building

Accomplishments

  • Accumulated exceptional versatility in health care and business management.
  • Co-founder, organized and managed three new (120-bed) Nursing Facilities;
  • As Regional Manager, directed the start-up and management of three new 120 bed nursing facilities in the Pittsburgh metro area.
  • Re-directed three Nursing Care Facilities - (120, 138, and 200 beds each.)
  • Gained valuable knowledge over 8 years experience in 2 banking positions.
  • Successfully represented several health, life and financial services companies.
  • Marketed Real Estate - residential - agricultural - commercial.
  • Personal Involvement in real estate development projects.
  • Represented several major Retail Stores in marketing retail products.

SUMMARY OF EXPERIENCE

  • Offering professional experience and successful background in the following areas relevant to my objective:
  • HEALTH CARE MANAGEMENT AND ADMINISTRATION
  • BUSINESS MANAGEMENT PROMOTION AND DEVELOPMENT
  • EMPLOYEE SUPERVISION AND TRAINING
  • BANKING & LENDING EXPERIENCE
  • TELEPHONE COMMUNICATION SKILLS
  • PUBLIC RELATIONS
  • REAL ESTATE DEVELOPMENT PROJECTS
  • MARKETING AND SALES
  • - FINANCIAL SERVICES
  • - INSURANCE PRODUCTS & PROGRAMS
  • - HEALTH CARE & RETIREMENT SERVICES
  • - REAL ESTATE - RESIDENTIAL
  • - RETAIL SALES

About

  • Bill has accumulated over 25 years of professional experience in Business and Healthcare Management; and Financial and Insurance Services.
  • He was a Founder, co-owner and CEO of 3 nursing and retirement communities in central PA.
  • As Regional Manager for Crossgates Medical In Pittsburgh, PA, he supervised the organization, start-up and operations of 3 new nursing homes in metropolitan Pittsburgh. He also planned, developed and implemented the re-organization of 2 large nursing home facilities in western PA and Dayton, Ohio.
  • Bill has extensive financial and insurance services experience as a Registered Representative, Insurance Agent and Senior Personal Banker. Past affiliations include: John Hancock Financial Services; AXA Equitable Financial Services; Lincoln Investment Planning, Inc;

     Bankers Life and Casualty Company; Geisinger Health Plan - Geisinger Gold Medicare Advantage Plans;  Bank of America.

  • Educated at the American Institute of Banking; Penn State University; University of Pittsburgh; Ohio State University; and the Corporation for Long-Term Care, he earned his Nursing Home Administrator (NHA) licenses in Pennsylvania and Ohio;

     and the designation "Certified in Long-Term Care" (CLTC) in Florida.

Timeline

Account Executive

Bankers Life & Casualty Insurance Company

Certificate - Economics, Commercial Law, Banking Operations, Accounting

AMERICAN INSTITUTE OF BANKING

Regional Manager

Crossgates Medical, Inc.

Founder, President, CEO

Nottingham Village, Inc.

Founder, Co-owner, CEO

Buffalo Valley Nursing Home, Inc.

Senior Personal Banker

Bank of America

Diploma - Business Education

LEWISBURG HIGH SCHOOL

PENN STATE UNIVERSITY; UNIVERSITY OF PENNSYLVANIA; UNIVERSITY OF PITTSBURGH; OHIO STATE UNIVERSITY; ELIZABETHTOWN COLLEGE - PENNSYLVANIA

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William G Hilkert