William H. Houch

• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Contributed to development, implementation and execution of maintenance programs.
• Analyzed account information to improve and optimize maintenance on all commercial buildings for backflow and waste tanks.
• Reviewed and studied blueprints to double-check installation and implementation project requirements.

• Managed and operated water treatment systems, ensuring compliance with local and federal regulations
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Operated equipment such as front-end loaders, forklifts and vac-trucks regularly.
• Conducted regular testing, analysis, and maintenance of water quality parameters to guarantee the safety and purity of the water supply
• Efficiently operated and maintained water distribution and wastewater collection systems, ensuring optimal functionality and minimizing downtime
• Conducted inspections and repairs on backflow prevention devices, preventing the contamination of the water supply
• Implemented preventive maintenance programs to ensure the longevity and reliability of equipment and infrastructure.
• Adhered to EPA and OSHA regulations.

• Mentored and supervised 53 personnel within unit, providing positive guidance for professional and personal development.
• Demonstrated exceptional leadership skills and teamwork as a First Class Petty Officer in the Navy Reserves.
• Successfully fulfilled various roles and responsibilities within a diverse range of assignments.
• Conducted training and mentored junior personnel to ensure readiness and adherence to military standards.
• Developed and implemented effective procedures to streamline operations and enhance efficiency
• Maintained equipment, supplies, and records according to strict military guidelines.
• Carried out day-day-day duties accurately and efficiently.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Managed a designated sales route, building strong customer relationships and consistently meeting or exceeding sales targets
• Boosted revenues by upselling and cross-selling products to new and established customers.
• Delivered products to seven coal mines and over 24 businesses every week.
• Demonstrated strong communication and negotiation skills to promote products and services effectively
• Conducted product demonstrations and provided detailed product information to customers
• Actively resolved customer issues and concerns to ensure high levels of customer satisfaction
• Maintained accurate sales records, inventory management, and route logistics.

Culinary Specialist

• Prepared and cooked high-quality meals for large numbers of personnel in various settings, including ships and shore establishments
• Ensured strict adherence to sanitation and food safety standards to maintain a clean and safe working environment
• Managed inventory, ordering, and storage of food supplies to meet operational requirements
• Collaborated with team members to plan and execute meals according to specified menus and dietary guidelines
• Demonstrated adaptability and efficiency in high-pressure environments.
• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.

Aircraft Personnel - Needs of the Navy

• Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
• Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed countless launches of the EA6B Prowler during Critical Missions in Afghanistan.