William (Hunter) Carr
Bluff City
Summary
Professional Warehouse Manager offering 10 years of expertise in supervising and training 20 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Acorn Electrical Specialists
08.2016 - Current
- Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
- Implemented safety protocols, reducing workplace incidents and maintaining compliance with industry regulations.
- Streamlined shipping processes, enhancing delivery timelines and improving customer satisfaction rates.
- Trained and mentored staff on best practices in warehouse procedures and equipment usage.
- Analyzed workflow efficiency, identifying areas for improvement to optimize resource allocation.
- Developed inventory control systems, minimizing discrepancies and maximizing stock accuracy.
- Collaborated with cross-functional teams to align supply chain strategies with business objectives.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Managed budgeting for warehouse operations, carefully allocating resources to areas with highest return on investment.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Tracked production and quality control systems to proactively identify deficiencies.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Stored and maintained power tools and equipment for each job.
- Managed business report generation, recordkeeping and supply ordering.
Inside Sales Representative
Williams Electric Supply
08.2013 - 08.2016
- Cultivated strong customer relationships through effective communication and needs analysis.
- Delivered accurate product information and pricing to enhance customer decision-making.
- Coordinated with cross-functional teams to streamline order processing and improve efficiency.
- Implemented new CRM tools to track sales activities and customer interactions effectively.
- Developed tailored solutions for clients, increasing satisfaction and repeat business opportunities.
- Analyzed market trends to identify growth opportunities and inform strategic sales initiatives.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Consulted with businesses to supply accurate product and service information.
- Recorded accurate and efficient records in customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
Education
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Northeast State Community College
Blountville, TN05-2016
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Inventory management
- Hiring and training
- Staff supervision
- Order fulfillment
- Workflow coordination
- Warehouse layout optimization
- Workforce management
- Heavy lifting
- Unpacking merchandise
- Billing and invoicing
- Equipment maintenance
- Purchasing management
- Supplies inventory
- Multiple priorities management
- Vendor relationship management
Certification
- Forklift Operator Certification
- CPR Certified
Timeline
Warehouse Manager
Acorn Electrical Specialists
08.2016 - Current
Inside Sales Representative
Williams Electric Supply
08.2013 - 08.2016
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Northeast State Community College
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