Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendra Washburn-Yocum

Carterville,IL

Summary

I seek a position which will offer an opportunity for challenge and growth. I am a hard working and honest individual who can adapt to difficult situations. I will work efficiently and am able to be on my own or in providing assistance to those in a public office/environment as well. I have great communication and decision making skills. I have many years of confidential office environment experience as well as retail work.

Overview

40
40
years of professional experience

Work History

Cashier/Financial Counselor/Patient Intake

SIH Medical Group
Carbondale, IL
02.2023 - Current

Patient Intake, Cashier, Financial Advisor, Instrumental in Incorporating Point of Sales Collection, Insurance Eligibility and Pre Authorization

Secretary/Buyer/Manufacturing Production Associate

Cottonmouth Lures
Carterville, IL
05.1985 - 01.2023

Building Family Owned/Operated Business Manufacturing Fishing Lures, Received/Filled/Shipped Orders, Ordering Product/Inventory, Setting Up/Maintaining Multi-State Displays, Advertising and Promotional Shows. I began working for/with my father in the 8th grade and continued until his recent death.

Assistant Coordinator

Williamson County 911
Herrin/Marion , IL
01.1997 - 09.2015

*Helping Implement 911 in Williamson County

*Trained 911 Dispatchers in Call Taking & Legalities

*Managed On-Going Training/Education. Coordinated Nation Wide Travel for Training & Conferences

*Create Address System for Rural Areas

*Addressing for Williamson County. Worked with Developers on Subdivisions

*Worked with Surrounding Towns and Rural Police, Fire & Ambulance to Assure Proper Handling of Calls/Territory

*Ordered Call Handling Equipment

*Monthly Meeting with ETSB (911 Board) to Discuss Budget, Planning, 911 Needs, etc

*Smooth Operation of Arcview 911 Database

*FOIA Rep for 911 Info/Calls

Education

General Studies

John A Logan College
Carterville, IL

Political Science And Government

U of I Illinois/FKA Sangamon State University
Springfield IL

Skills

  • Ability to Prioritize Tasks
  • Ability to Work Unsupervised
  • Outstanding Phone Etiquette
  • Document Management
  • Administrative Management
  • Compliance and Regulations
  • Project Management & Implementation
  • Work with Vendors
  • Overseeing Hours, Vacation, Holidays
  • Medical Insurance Pre-Authorization/Benefits
  • Implemented Point of Sale Collection for Hospital
  • Medical Estimates
  • Financial Counselor
  • Cashier for Retail & Hospital Departments Daily Intake
  • Patient Intake & Collection

References

Kirby Crites, Retired Lake of Egypt Fire Dept Chief

618.969.6026

Kara Minor, Formerly Franklin Co 911/Currently IL Dept of Corrections

618.218.9413

Frank Huffstutler, Retired Lake of Egypt Fire Dept

618.889.4548

Jackie Williford, 30 year Friend

618.985.6186

Timeline

Cashier/Financial Counselor/Patient Intake

SIH Medical Group
02.2023 - Current

Assistant Coordinator

Williamson County 911
01.1997 - 09.2015

Secretary/Buyer/Manufacturing Production Associate

Cottonmouth Lures
05.1985 - 01.2023

General Studies

John A Logan College

Political Science And Government

U of I Illinois/FKA Sangamon State University

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Kendra Washburn-Yocum