Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM JASON AYCOCK

Westville

Summary

Dynamic sales professional with a proven track record at SUNSOUTH LLC, excelling in customer relationship building and sales expertise. Enhanced client satisfaction through exceptional service and increased revenue by targeting high-potential accounts. Skilled in inventory management and interpersonal communication, driving efficiency and fostering trust with key clients.

Overview

32
32
years of professional experience

Work History

Sales Representative

SUNSOUTH LLC
04.2004 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Parts Manager

MARTIN FORD HEW HOLLAND INC.
05.1993 - 04.2004
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
  • Provided timely, insightful and accurate reports to upper management.

Education

High School Diploma -

GENEVA HIGH SCHOOL
Geneva, AL

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Sales presentations
  • Client service
  • Customer needs assessment
  • Account management

Timeline

Sales Representative

SUNSOUTH LLC
04.2004 - Current

Parts Manager

MARTIN FORD HEW HOLLAND INC.
05.1993 - 04.2004

High School Diploma -

GENEVA HIGH SCHOOL

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