Johnella Blassingame
McDonough,GA
Summary
High-performing Civil Service Client Advocate with extensive background in human resource policies and procedure regulations. Dedicated retired Client Advocate, eager to resume full-time career. Certified Social Service, Compensation and Benefits Advocate. Excellent analytical and communication skills. Extensive experience as a Sworn Law Enforcement Municipal Officer. Skilled in marketing research and survey analysts. Trained and certified Situational Strengthens Officer. Organized and dependable candidate that is task oriented. Willingness to assume additional responsibilities with a positive attitude and committed to accomplishing team goals. Hardworking and passionate professional eager to secure position and ready to help team achieve company goals.
Dedicated Client Advocate, eager to resume full-time career. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Job Opportunity Specialist-Retireed
Human Resources Administration
2018.01 - 2022.06
- In accordance with agency policies/procedures and federal/state regulations, provided clients economic support and employment related services to individuals whose income fell 200% below the poverty level in order to help promote individual and family self-sufficiency.
- Provided social services to an estimated 150 clients daily, and determined their eligibility for support services, i.e. public assistance, food stamps, and/or medical assistance.
- Assisted 10% of the community elderly and 80% of homeless adults/families receiving or needing institutional care or protective services.
- Identified social plans for adults in need of medical care and encouraged clients to take the first steps in seeking help in their recovery and financial well-being.
Traffic Enforcement Agent - Level 2, Special Enforcement Unit
New York Police Department
2017.01 - 2018.01
- Maintained certification in Traffic Police Hand Signals and kept abreast of changes in traffic laws by attending regular training sessions for continuous professional growth.
- Monitored daily automotive and pedestrian traffic patterns and recorded traffic data as part of the New York City, Vision Zero Initiative Program.
- Reduced accidents at intersections by directing traffic during peak hours and special events.
- Interacted daily with approximately, 100-200 pedestrians, motorists and tourists as both a traffic agent and peace officer.
Correction Officer
New York Department of Correction
2015.01 - 2017.01
- Responsible daily, for the custody, control and care of 60 inmates, within a Housing Unit, in the detention and sentenced correctional facilities.
- Maintained logbooks, completed accident, incident and infraction reports in accordance with Department guidelines.
- Observed inmates’ behavior and made recommendations concerning medical and psychiatric referrals.
- Enforced security procedures to ensure compliance with safety guidelines and State regulations.
Traffic Enforcement Agent - Level 1
New York Police Department
2014.01 - 2015.01
- Patrolled an assigned post area, of two miles daily, in order to enforce laws, rules, and regulations relating to movement, parking, stopping, and standing of vehicles, and crossing pedestrians.
- Optimized resource usage by analyzing data from 5 patrol routes, adjusting schedules as needed for maximum coverage of high-risk areas.
- Responded calmly to emergencies while directing affected parties appropriately for their safety and expedited assistance from relevant authorities.
- Collaborated with local law enforcement agencies to coordinate efforts for optimal results in maintaining safe roadways.
Market Research Interviewer
Opinion Access
2013.01 - 2014.01
- Interviewed 200 individuals and recorded their answers to various questionnaires
- Recorded and analyzed information relevant to market sales and opinions.
- Provided timely feedback to supervisors regarding potential issues or areas for improvement within the interview process.
- Facilitated open lines of communication between research teams by providing thorough documentation of each completed interview.
Billing/Intake Assistant
Nouveau Prosthetics
2011.01 - 2013.01
- Ensured accurate insurance, prescription and diagnostic information intake
- Managed recordkeeping files for licensed specialists.
- Minimized processing delays by diligently following up on missing or incomplete documentation from clients as needed.
- Conducted thorough research from 3 manufacturers products available to clients, enhancing the clients, overall experience with the organization.
Education
Bachelor of Arts - Business Administration And Management
The Graduate Center
New York, NY06.2009
Skills
- Advanced Medical Fitting Specialist Certification (Medi University)
- Application of Graduated Medical Compression (Amoena)
- Advanced CPR Certification
- Peace Officer Authorization
- Criminal Justice Response to Domestic Violence (Safe Horizons)
- Housing Options Certification (Safe Horizons)
- Suicide Intervention Certification (Safe Horizons)
- Microsoft Word (Intermediate)
- Microsoft Excel (Intermediate)
Additional Work Experience
- Laboratory Technician Assistant, CUNY Medgar Evers College, 2005 -2008
- Cashier/Sales Assistant, CUNY Lehman College Bookstore, 2004-2005
- Office Assistant III, CUNY Baruch College, 2001-2004
- Office Assistant III, CUNY The Graduate Center, 1998-2001
- Word Processor II, Dept. of Transportation, 1989-1996
- CRT Operator, Paine Webber, 1987-1989
Skills
- Effective Communication
- Critical and Creative Thinking Skills
- Administration
- Research and Data Analysis
- Public Speaking
- Organizational Skills
- Teamwork and Collaboration
Volunteer Experience
- The Boys Club of New York 2002- 2022
- Putney Student Travel – Community Service Project of New York 2008
- The Boys Scouts of New York 1999 - 2001
Timeline
Job Opportunity Specialist-Retireed
Human Resources Administration
2018.01 - 2022.06
Traffic Enforcement Agent - Level 2, Special Enforcement Unit
New York Police Department
2017.01 - 2018.01
Correction Officer
New York Department of Correction
2015.01 - 2017.01
Traffic Enforcement Agent - Level 1
New York Police Department
2014.01 - 2015.01
Market Research Interviewer
Opinion Access
2013.01 - 2014.01
Billing/Intake Assistant
Nouveau Prosthetics
2011.01 - 2013.01
Bachelor of Arts - Business Administration And Management
The Graduate Center
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