WILLIAM KIRK MOONEY
Vidalia,LA
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
MARKET MANAGER
HARPS FOOD - THE MARKETS
Springdale, AR
01.2001 - Current
- Created weekly sales reports and analyzed trends in customer purchasing habits.
- Resolved customer complaints efficiently while maintaining a positive relationship with them.
- Reviewed financial statements on a monthly basis to ensure profitability targets were being met.
- Implemented health and food safety protocols for sales and production environments.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented training program for new employees on the proper handling and storage of meat products.
- Maintained a clean and safe working environment according to health regulations.
- Scheduled work shifts for butchers to maximize efficiency during peak business hours.
- Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Analyzed business performance data and forecasted business results for upper management.
- Resolved customer inquiries promptly and efficiently in order to maintain positive relationships with clients.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Implemented quality control measures to uphold company standards.
- Provided guidance and direction to junior staff members on how best to perform their duties.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Determined effective department schedules and delegated work to employees based upon strength and experience.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
ADAMS COUNTY CHRISTIAN SCHOOL
Natchez, MS05-1982
Skills
- Strategic planning
- Schedule coordination
- Client relations
- Sales operations
- Consumer insights
- Cross-functional team leadership
- Partnership management
Affiliations
- Fishing
- Woodworking
- Gardening
Accomplishments
Market manager of the year 2023
Market manager of the year 2024
Certification
- Food Safety Certificate
References
- Mike Halley Meat Supervisor District 8 Phone 601-431-9051
- Anthony Gagnard 437 Store Manager Phone 601-446-2102
- Ronnie Gamberri Store Manager Phone 601-431-1325
- Burrel Books District 8 Manager Phone 318-758-3906
Timeline
MARKET MANAGER
HARPS FOOD - THE MARKETS
01.2001 - Current
High School Diploma -
ADAMS COUNTY CHRISTIAN SCHOOL
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