Summary
Overview
Work History
Education
Skills
Interests
Timeline
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William K. S. Satae

Hilo,HI

Summary

Detail-oriented aspiring professional with experience at Goodwill Industries and Keaukaha General Store, excelling in quality control and product packaging. Proven ability to maintain workplace cleanliness while effectively managing high-stress situations. Skilled in heavy lifting and adept at resolving customer issues, contributing to enhanced operational efficiency and customer loyalty.

Overview

5
5
years of professional experience

Work History

Production Worker

Goodwill Industries
09.2021 - 11.2022
  • Assisted in quality control inspections to ensure product consistency
  • Followed safety protocols and procedures during all operational tasks
  • Adapted quickly to new processes and changes in production schedules
  • Reported issues or discrepancies in production flow to supervisors
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

Front of House Staff / Clerk

Keaukaha General Store
05.2018 - 02.2019
  • Maintained knowledge of product offerings to effectively address customer questions and concerns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted in inventory management by restocking shelves and monitoring product levels.
  • Maintained organized checkout area, enhancing operational efficiency during peak hours.
  • Utilized point-of-sale systems effectively to track sales and manage transactions seamlessly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Hilo High School
556 Waianuenue Ave. Hilo, Hawai'i 96720
05-2021

Skills

  • Workplace cleanliness
  • Product packing
  • Product packaging
  • Heavy lifting

Interests

Music, going to the beach with friends and would like to learn culinary arts

Timeline

Production Worker

Goodwill Industries
09.2021 - 11.2022

Front of House Staff / Clerk

Keaukaha General Store
05.2018 - 02.2019

High School Diploma -

Hilo High School

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William K. S. Satae