William L. Crocker

Work History

Tesla Inc

02.2019 - Current

Cross-trained and provided backup support for organizational leadership.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Inspected vehicles and equipment for visible damage.
Analyzed vehicle data using advanced diagnostic equipment.
Coordinated with parts department to determine availability of necessary components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Maintained accurate records of time and materials required to perform repairs and service.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Read and followed technical documentation to complete accurate repairs.

Seven up, Hosmer

12.2018 - 02.2019

Merchandise and stock shelves in several grocery stores
Orders and set end caps.
Collaborated with store managers to determine best placement for merchandise displays.
Inspected merchandise for quality and arranged proper display location on floor.

PAQ Inc, 8014

04.2008 - 10.2018

To stock the dairy department
I also do the ordering and the receiving of all store orders
Every four months a store inventory is done
General maintenance and cleaning of department
Training of new employees.
Developed and maintained relationships with customers and suppliers through account development.
Established team priorities, maintained schedules and monitored performance.

CSX-Portsmouth VA

04.2002 - 03.2008

Conducted shipping functions to perform accurate loading from production lines.
Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
Rode on moving cars by holding onto grab irons and standing on ladder steps.
Operated yard truck to move empty and loaded trailers safely throughout yard.
Reported arrival and departure times, train delays and time on duty.
Operated large cranes to lift and move materials with precision and accuracy.
Controlled cranes from remote control panel for safe and accurate operation.
Maneuvered loads safely to achieve accuracy and stability.
Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
Increased performance by safely and efficiently operating heavy machinery and equipment.
Performed daily safety checks to achieve safe operating condition of equipment.
Experienced in inspecting cranes and related equipment for safety and operational defects.
Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
Calculated appropriate size and weight distribution to safely manage load.
Operated mobile crane and moved materials to various locations to meet job schedule demands.

Q.V.C Inc

03.2000 - 02.2002

Operation of warehouse equipment for the purpose of picking products for shipment to customers.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Inspected equipment for defects and performed repairs or maintenance tasks.
Boosted team performance by moving materials with forklifts, cranes, and other equipment.
Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Completed cycle counts and monthly inventory.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded trucks and rail cars and moved materials to staging area.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Packed items into appropriate containers for shipment.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Unloaded and stacked materials by raising and lowering lifting devices.

Food Lion Inc

01.1998 - 02.2000

Responsible for ordering merchandise to keep shelves stocked for customer purchase
Stocked merchandise and was responsible for train employees in my department.