William L. Hokanson Jr.
Jackson
Summary
Experienced Correctional Officer skilled in monitoring inmate behavior and conducting safety inspections. Strong communicator known for fostering collaboration among staff and promoting inmate rehabilitation programs to enhance facility security and harmony. Dedicated Correctional Officer with expertise in security enforcement and conflict resolution. Proven ability to promote safety protocols while ensuring compliance and order within correctional facilities. Proficient Correctional Officer with a track record of training new personnel and implementing effective communication strategies. Committed to upholding safety protocols and managing conflicts, ensuring a secure and rehabilitative environment for all inmates. Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions. Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Dutiful Correctional Officer with many years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff. Assertive correctional officer with several years of experience enforcing rules to keep order within jails and prisons. Calm and dependable individual trained in defensive tactics and conflict resolution. Polished in monitoring inmate behavior and conduct to prevent crime and escapes. Seasoned Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities. Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals. Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety. Dedicated Correctional Officer with over 25 years of experience in maintaining safety and order within correctional facilities. Skilled in training new officers and implementing policy enforcement, contributing to the overall rehabilitation and positive behavior of inmates.
Overview
25
25
years of professional experience
Work History
Correctional Officer
MI Department of Corrections
Jackson
2000.11 - Current
- Enforced facility rules to maintain security and order among inmates.
- Conducted regular inspections to ensure safety and compliance within the facility.
- Monitored inmate behavior to prevent disturbances and manage conflicts effectively.
- Documented incidents and maintained accurate reports for record-keeping purposes.
- Assisted in inmate rehabilitation programs, promoting positive behavior and accountability.
- Collaborated with law enforcement and legal teams during investigations and hearings.
- Trained new officers on protocols, safety procedures, and effective communication skills.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Conducted headcounts to ensure that all inmates were accounted for.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Guarded facility entrances to screen visitors.
- Conducted fire, safety and sanitation inspections.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Used appropriate means to discipline prisoners.
- Issued clothing, tools and other authorized items to inmates.
- Reported on quality of inmate work and violations committed by prisoners.
- Served meals and dispensed medications to inmates.
- Distributed commissary items and dispensed prescribed medication to prisoners.
Mail Room
Michigan Department of Corrections
Jackson
2025.03 - 2025.12
- Process and distribute outgoing/incoming USPS,UPS FedEx
- Process out going legal expedited legal mail and record in ledger
- Proficient in: OMNI, OMS, Excel, Word
- Maintain and reconcile check log of incoming prisoner refund checks
- Respond to prisoner kite, grievances, mail rejections
- Process JPay
- Handle high volume incoming/outgoing calls from switch boards, provide information to general public regarding general inquires
- Document record of incoming packages for institution, search for possible contraband and forward prisoner/ staff mail to find incoming drugs
- Maintain and reconcile petty cash box for cafe ticket sales or bake sales
- Prepares financial documents monthly for business office
- Reconcile reimbursement funds for poaroles
- Review and retain journal vouchers for expedited legal mail, special handling legal mail
- Participates in self audits and advises management of audit finding and remmendations
Education
Some College (No Degree) - Criminal Justice
JCC Community College
Jackson, MISkills
- Incident reporting
- Inmate supervision
- Safety inspections
- Policy enforcement
- Surveillance monitoring
- Behavioral management
- Emergency response
- Training and mentoring
- Crisis intervention
- Conflict resolution
Timeline
Mail Room
Michigan Department of Corrections
2025.03 - 2025.12
Correctional Officer
MI Department of Corrections
2000.11 - Current
Some College (No Degree) - Criminal Justice
JCC Community College