William Lim, MSN, NE-BC, PCCN

Highly effective confident leader with proven record of spearheading projects to increase operational efficiency and improving quality of care. Managed two Telemetry departments and oversaw departments operations and finance. Self-motivated and strategic thinker with the ability to create feasible plans for improvements. Excellent communicator and demonstrate a high level of emotional intelligence and conflict resolution skills. Energetic and positive attitude. Handled the tasks of managing over 160 direct reports while maintaining good overall turnover rates and high engagement scores. Pride myself to have a good work life balance and to remain calm and competent in high pressure situations.

• Nurse Executive Board Certified
• Progressive Care Certified Nurse
• Mental Health First Aider
• High Reliability Instuctor
• Peer Support
• Mentor

• Completed two research studies on Break Nurse and Sepsis Rounds
• Research Study on Break Nurse was selected poster presentation at the Western Institute of Nursing Conference
• Research Study on Sepsis 5 Rights Rounds was accepted for poster presentation at the Providence System Conference.
• Led Quality Improvement Project on Sepsis Rounds: Improve LOS, O/E Mortality, Readmission and Discharge Time
• Currently working on a new research study on Zen Den.
• Developed Clinical Pathway for Sepsis Tele Patients
• Staffing Model Change 4:1 for Sepsis Unit
• Developed Clinical Pathway for Post PCI patients.
• Led CHF Re-Design Project and developed CHF champion
• Led Quality Improvement Project: Improve Hospital Critical Value compliance rates.
• Help worked on Hospital LOS and Throughput Project
• Help developed Medications Reconciliation Guidelines for inpatient care areas.
• Sepsis Unit Awarded for Zero CAUTI in 2021 and 2022
• Cardiac Unit Awarded for Zero CAUTI in 2022 2023 and 2024
• Sepsis and Cardiac Unit with Zero CLABSI in 2022, 2023 and 2024.
• Cardiac Tele Unit with Zero HAI in 2024
• Both units were Awarded with Outstanding Patient Experience Awards multiple times
• House wide implementation of Medication Safety Pass
• Developed Modification of Nursing Care Plan- Action Plan from CDPH response
• Created and Standardized Charge Nurse Assignment Template used House wide
• Involved in numerous hospital committee and councils: throughput committee, readmission committee, Sepsis Taskforce, Covid Taskforce, Magnet Recruitment and Retention Advisory, UBC council.
• Managed Covid Units during Covid
• Knowledge of polices budgeting, personnel management, and census development.
• Trained and developed MedSurge nurses into highly competent Telemetry Nurses
• Worked closely with interdisciplinary team to assure excellent communication and patient satisfaction.
• Patient- and family-focused
• Emotionally stability
• Created trusting relationship with team and colleagues.