William M. Allen III
Jacksonville,FL
Summary
Please accept this resume as consideration for Secret Cleared International Cable & Electrical Technician with extensive experience as Telecom Engineer Level 4 , Secret Cleared Cable Technician and Quality Assurance Specialist with several of the nations finest telecommunication companies including Verizon Federal / Verigent LLC, AT& T Local / Verizon / Bell Atlantic Federal Systems / Phacil FBI and Netcom Outsource FBI . Accustomed to working in extremely high-pressure situations and currently possess a Secret Security Clearance Renewed (2020) , Global Access Ready with a New Passport (2022) and TSA PRE providing expedited security screening benefits for flights departing from USA Airports .
Overview
41
41
years of professional experience
Work History
Secret Cleared International Cable Technician/Electrical Technician
Verigent LLC / MC DEAN
10.2020 - 01.2021
- Performed construction operations and installation of telecommunications equipment for United States Military at Tower Barracks Military Base in Dulman, Germany .
- Installed Telecom Equipment and Electrical Power Equipment in LAB to simulate Demo of all Installed Technology .
- Utilized Scissor Lift to Install Voice ,Data ,Cable , Fiber Optic Cable & Electrical Power Cable at Extreme Heights .
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, applications.
- Read blueprints and schematics to correctly place equipment.
- Developed expertise in communication systems cabling, circuitry and wiring .
- Installed and configured new devices and system components Planned layouts and ran cable into buildings and through walls .
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
Telecom Network Survey Tech / Plan IT Group LLC
Supreme Headquarters Allied Powers Europe/NATO
09.2020 - 11.2020
- Worked with NATO Military Subcontractors to understand needs and provide excellent service.
- Used measurement equipment, written data & Laptop to complete network room field surveys.
- Researched and monitored locations of utilities around project sites.
- Built Telecom Rack Equipment survey maps for different requirements.
- Compiled information necessary to stake projects for construction using engineering plans.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Surveys affected cost estimates for mapping projects.
Secret Cleared Cable Technician
PlanIT Group LLC
01.2019 - 09.2020
- Read blueprints and schematics to correctly place equipment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Installed and configured new devices and system components.
- Developed and maintained courteous and effective working relationships.
- Developed expertise in communication systems cabling, circuitry and wiring through various projects.
Telecom Engineer Level 4 / Cable Technician
VT MILCOM / NORTH TIDE GROUP / VERIGENT LLC
03.2017 - 11.2017
- 22 Year Verizon Federal Veteran & 5 years at AT & T Local at World Financial Center in Manhattan New York prepared for Rack and Stack work needed at Strategic Air Commands Brand new Data Center . Was also part of special crew chosen to Dress or clean up any Voice, Data, Fiber Optic or Power Cables. Trained in de-installation, relocation , and reinstallation of telecommunication rack equipment which involved movement between old and new buildings.
- Extreme Precision when pulling, terminating, and testing Cat 5, Cat 6, Fiber Optic Cable including Fusion.
- Read blueprints and schematics to correctly place equipment
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries
- Completed new connects, reconnects, disconnects and service changes for and Military customers
- Operated Precision measuring instruments and electrical Testing devices .
- Trained to use computer to perform Data Center air quality Testing .
Secret Cleared Cable Technician
FBI / NETCOM/ OUTSOURCE PROJECT
06.2015 - 11.2015
- Capable of fusing single and multimode fiber including all Siecor pigtails such as MTRJ, ST and SC pigtails.
- Install Coaxial cable and voice data cable resulting in total system installation.
- Install entire system from faceplate to zone box to wire closet.
- Installation includes valid system certification and testing prior to delivery to customer.
- Switch room environment.
- Extensive diagnostic skills utilizing Shorts, Opens, Grounds, Straps, and Underground Cords.
- Mandatory six to seven day shifts that included twelve-hour tours were required. .
- These tasks were successfully completed.
Senior Quality Assurance Specialist
FBI/PHACIL PROJECT
09.2013 - 03.2014
- Coordinated with systems partners to finalize designs and confirm requirements.
- Designed strategic plan for component development practices to support future projects.
- Managed creative projects from concept to completion while managing outside vendors.
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
- Recommended architectural improvements, design solutions and integration solutions.
- Developed data architecture design to enable analysts to perform targeted customer analysis.
TELECOMMUNICATIONS SERVICE TECH
VERIZON FEDERAL / TEK SYSTEMS / VERIGENT
12.2004 - 12.2013
- Well versed in Installation of Cat 5 / Cat 6 Fiber Optic / Coaxial and Audio Video Cable.
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
- Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
- Trained junior members of IT team regarding network security and troubleshooting of data circuits.
- Consistently met deadlines and requirements for all production work orders.
- Provided documentation on start-up, shut down and first leve l troubleshooting of processes to help desk staff.
- Extensive Experience in MAC (moves adds changes) and utilizing Fish Tape to pull Cat 5 / Cat 6 / Fiber Optic and Audio Video Cable through Walls, Floors and Ceilings .
ISDN / CO/ FRAME TECHNICIAN /DISASTER RECOVERY CREW/ NOC(network operations center) Tech
AT&T LOCAL ISDN / Central Office Operations Center
09.1997 - 03.2002
- I monitored and maintained two separate Lucent 5 ESS ISDN switches requiring proficiency in clearing troubles on talk circuit providing shorts, opens, grounds straps and ISDN MDF Network connections.
- After the World Trade Disaster I was given the tremendous honor of being assigned to the AT&T World Trade Center Disaster Recovery Team.
- With lost of south tower ISDN switch (which meant that thousands of lines were lost in one of most important financial districts in world), I dedicated myself as Frame Technician to total restoration of every line which included individual jumpers for voice ,data and power for each telephone circuit.
- Massive amount of verification and testing was required, making it mandatory that I work six to seven day shifts including twelve hour tours.
- In addition, I supported Lucent Technology Team with blueprints and floor plans in deployment, testing and verification of each individual ISDN telephone set.
- During Gulf War I was assigned Security Clearance as Installation and Maintenance Technician Business assigned to Justice Department Building and Federal Triangle which was experiencing total renovation.
- I was trained as part of team responsible for total system installation [Nortel Meridian 1] including Category 5, 4, 3 Cable, Coaxial Cable, complete Wire Closets, Computer Room Raised Floor or Drop Ceiling Installation and Comprehension of Blue Prints Floor Plans and Local Building codes.
Installation, Maintenance and Safety Trainer
Century Staffing Services Bell Atlantic Accident Prevention Plan
01.1996 - 01.1997
- I&M Safety Trainer-BAAPP#6 Coverage in annual and 5 year Safety standards including inspection of Company Van, Extension & Step Ladders, Power & Hand Tools, Hard Hat Eye Protection, 188 Test Set & 1188A High Voltage Tester for recertification.
- Process Improvement Riding Exercise Conducting Riding Exercises with each Service Tech enforcing Bell Atlantic Standards and Safety Practices.
- Work Place Inspection-BAAPP#3 Identification of Safety Hazards at Bell Atlantic Garages to meet OSHA standards.
Installation and Maintenance Business Technician
Bell Atlantic Federal Systems
01.1991 - 01.1994
- Nortel Meridian 1 total system installation required comprehension of Ortronics Patch Panels including 24-48, 96 port and Ortronics wire management racks.
- Category 5, 4, 3 unshielded or shielded twisted pair and coaxial cable Fiber Optic cable multi and single mode termination.
- Computer room raised floors or drop ceiling installation.
- Utilized Independent technology test all IV on 66, 110 or Bix for Multi wire systems testing.
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
Installation and Maintenance Business Technician
Bell Atlantic/Bureau of Labor Statistics Special Project
01.1990 - 01.1991
- Initiated Training for over 20 Associates Installing thousands of Voice Data Lines, Alarm Cable, Zone Boxes, Ortronics Cabinets, D Rings, and LAN Systems.
- Promoted to Installation Crew Leader because of Increased Productivity, Quality and Communication skills.
- Bell Atlantic IQ Services Conversion Crew (7 year Project.
- Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Central Office Frame Technician Conversion Specialist
Bell Atlantic IQ Services Conversion Crew (7 Year Project)
01.1984 - 01.1990
- Implemented access for over 100,000 Customers to Bell Atlantic IQ Services such as Caller ID & Call Forward.
- Initiated Training for over 40 Associates in disconnect and rip out of #1 crossbar, line distributor frames, main distributor frames and block relay frames.
- Managed creative projects from concept to completion while managing outside vendors.
- Supervised and provided direction for six technical direct reports regarding network activities.
Installation and Repair Technician
Bell Atlantic
01.1980 - 01.1981
- Installation and Repair Technician ( Verizon Plant School Trained) for new and old construction on single-family homes, townhouses, apartments, Fort Belvoir Military base barracks, office buildings and mobile homes.
- Qualified Pole Climber utilizing Gaffs and Step Poles to access 18 to 22 foot terminals.
- Certified Certificate Zone Control Driver (safe driver course) utilizing Verizon Company Van with Extension ladder and tools.
Central Office Frame Technician, 01/1972 to 01 1984
C&P Telephone Company
Jan,72 - 01.1984
- Talk Circuit Proficient working with ESS Switchmen, LTD, Sarts Testers and outside service technicians.
- Provided Shorts, Opens, Grounds, Straps, Cosmic and ISDN MDF Network Connections.
Education
High School Diploma -
Verizon Training Plant
Washington, DC06.1973
Skills
- Excellent problem-solving abilities
- Application monitoring
- Excellent communication skills
- Network connectivity knowledge
- Clear understanding network support
- Quality assurance trained
- Audio and video systems experience
- Robust focus in switch maintenance
- Fiber optic installation trained
- Excellent diagnostic skills
- MAC ( moves-adds-changes)
- Superb diagnostic skills
Accomplishments
- NOC Specialist Qualified with AT & T Local while supporting as an ISDN Frame Technician.
Collaborated with Verizon Central Office And Frame Technicians to ensure smooth work flow and efficient organization operations. - Promoted to Team Training leader several months after mastering Verizon Network Cutover Procedures.
- Supervised safe installation of Verizon #5 ESS Communications Equipment.
Personal Information
- Enjoy Basketball ( Twelve Medals Basketball Spot Shooting Senior Games Tallahassee Florida 2021) Tennis (since a teenager) , Cycling Time Trials , and certified Indoor Wall Climber .Nationality: American (born in District of Columbia) Marital status: Married
-
Relocation: Willingness to relocate both Domestic and International with New Passport ( April 2022 to April 2032) and 4 years of TSA PRE . -
Professional References
Verizon Business Program Management Michael Regis
email michael.e.regis@verizonbusiness.com
office 703-805-5304
Phacil Program Management Dave Gibbons RCDD/RTPM
email DGibbons@Phacil.com
office 407-378-2969
Phacil Senior Network Engineer Layne Wentz
email LWentz@Phacil.com
Cell 864-494-8949
Additional Information
Timeline
Secret Cleared International Cable Technician/Electrical Technician
Verigent LLC / MC DEAN
10.2020 - 01.2021
Telecom Network Survey Tech / Plan IT Group LLC
Supreme Headquarters Allied Powers Europe/NATO
09.2020 - 11.2020
Secret Cleared Cable Technician
PlanIT Group LLC
01.2019 - 09.2020
Telecom Engineer Level 4 / Cable Technician
VT MILCOM / NORTH TIDE GROUP / VERIGENT LLC
03.2017 - 11.2017
Secret Cleared Cable Technician
FBI / NETCOM/ OUTSOURCE PROJECT
06.2015 - 11.2015
Senior Quality Assurance Specialist
FBI/PHACIL PROJECT
09.2013 - 03.2014
TELECOMMUNICATIONS SERVICE TECH
VERIZON FEDERAL / TEK SYSTEMS / VERIGENT
12.2004 - 12.2013
ISDN / CO/ FRAME TECHNICIAN /DISASTER RECOVERY CREW/ NOC(network operations center) Tech
AT&T LOCAL ISDN / Central Office Operations Center
09.1997 - 03.2002
Installation, Maintenance and Safety Trainer
Century Staffing Services Bell Atlantic Accident Prevention Plan
01.1996 - 01.1997
Installation and Maintenance Business Technician
Bell Atlantic Federal Systems
01.1991 - 01.1994
Installation and Maintenance Business Technician
Bell Atlantic/Bureau of Labor Statistics Special Project
01.1990 - 01.1991
Central Office Frame Technician Conversion Specialist
Bell Atlantic IQ Services Conversion Crew (7 Year Project)
01.1984 - 01.1990
Installation and Repair Technician
Bell Atlantic
01.1980 - 01.1981
Central Office Frame Technician, 01/1972 to 01 1984
C&P Telephone Company
Jan,72 - 01.1984
High School Diploma -
Verizon Training Plant