Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Mackey

Hutto,TX

Summary

Organizational leader, trainer, and professional with 20 years of experience in managing and supervising Residential & Commercial rehabs. Led teams toward measurable results through planning, executing, and assessing in a dynamic, fast-paced environment. Possesses a comprehensive background in project management with experience in interagency coordination and critical thinking. Detail oriented team player who easily adapts to changes, trained in analytical approaches to problem solving. Excellent interpersonal skills with the ability to function autonomously or as a member of a team.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Project Manager

Ava's Construction
10.2023 - Current
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Collaborated with architects, engineers, and designers to develop innovative solutions for complex construction challenges.
  • Ensured timely delivery of projects by closely monitoring progress and addressing potential roadblocks proactively.
  • Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.

Vice President of National Maintenance

MainStreet Renewal
01.2021 - 05.2023
  • Lead the Central National Maintenance team- Oversite of 45,000+ SFR assets.
  • Reduced overall TTC from 12 days to 7 days.
  • Successfully transitioned 30+ roles to an offshore HQ2.
  • Implemented new technology software across 45,000+ assets and 110,000 residents.
  • Reduced overall national maintenance cost by 10%
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Implemented new KPI focus to reduce cost, increase occupancy, increase resident satisfaction and increase investor ROI.
  • Increased national Google rating from 3.0 to 3.7 by implementing a “Customer First” campaign.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Initiated strategy to drive company growth and increase market share and profitability.

Director of Construction Operations

MainStreet Renewal
12.2018 - 01.2021
  • Regional leadership and support for Construction and Vendor Relationship teams.
  • Oversight of 1,500 in repair properties within a region. TX, OK, MO and KS
  • Maintained consistent budget overages under 2%
  • Reduced warranty items by 10%
  • Developed and implemented a property stress test procedure.
  • Performed regular branch visits to ensure operations and quality of work of the branch Make Ready teams is efficient and meets our best practice requirements.
  • Managed system and software updates for efficiency gains within the construction department.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.

Construction Operation Manager

MainStreet Renewal
05.2017 - 12.2018
  • Local leadership and support for Construction and Vendor Relationship teams.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversight of 500 in repair properties within a region.
  • Managed the overall tracking and delivery process of rehab projects within a region.
  • Oversight of 2,100 successful bulk purchase inspections within their allotted due diligence period.
  • Performed regular property visits to ensure operations and quality of work of the branch Make Ready teams is efficient and meets our best practice requirements.
  • Resource Management: Responsible for identifying problem markets across the entire portfolio, sent support to those effected markets to meet current production bandwidth.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Successfully opened two new branch locations
  • Oversight of all new hire onboard training for the portfolio construction staff.

Construction Manager

MainStreet Renewal
12.2015 - 05.2017
  • Responsible for ensuring newly acquired properties are repaired timely and in line with MS Renewal standards, approved budget and service level timelines.
  • Efficiently lowered SLA timelines from an average of 140 days to under
  • Daily analysis of management reports to identify new contracts, obtain status updates on upcoming due dates and confirmation of completed repairs.
  • Management of and assignment of duties to branch Inspectors and General Contractor Coordinators.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Identified new vendor trades to ensure the branch vendor network has at least three vendors per trade.


Superintendent

MainStreet Renewal
04.2015 - 12.2015
  • Conducted Pre-Purchase, Post Purchase, Move-out and Turnover Inspections within allotted time frames identifying repair or replace items necessary.
  • Developed the budget based on the inspection of identified items to bring the property to MS Renewal standards.
  • Effectively and efficiently scheduled and oversaw all construction activities, including vendor relations.
  • Held vendors and contractors accountable for quality, completeness and timely work by inspecting the property regularly.
  • Reviewed final vendor invoices to ensure accurate billing and that all work is completed, approve invoices and submit to Branch A/R for payment.
  • Daily monitoring and updating in the property management system generating reports to identify current statuses and next steps on all assigned property.

Co-Owner

Feels Just Like Home LLC
07.2004 - 01.2015
  • Managed all aspects of the organization including human resources, operational planning, resource management, and communications.
  • Managed and supervised multiple residential and commercial projects.
  • Avoided construction delays by efficiently following through with on-site inspections.
  • Determined the project schedule, which included the sequence of all construction activities.
  • Managed a team of 8 employees.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Processed payroll bi-weekly.

Education

High School Diploma - Carpenter

Lebanon High School
Lebanon, IL
2003

Skills

  • Leadership and People Development
  • Coaching and Mentoring
  • Project Oversight
  • Process Optimization
  • Critical Thinking
  • Six Sigma Methodologies
  • Policy and Procedure Development
  • Budget Oversight
  • Cash Flow and Financial Analysis
  • Staff Training
  • CRM Software
  • P&L Responsibility
  • OSHA Certified
  • SOW for all trades
  • Building Code and Regulations
  • Project scheduling
  • Excellent customer relations
  • Project Estimator
  • Safety Trainer
  • Subcontractor management
  • Warranty Manager
  • Permit Planning
  • Custom and Production
  • Interior and exterior renovation
  • Commercial Construction
  • Expert in Customer Management

Certification

  • Lead Certified
  • Asbestos Certified
  • OSHA 30

Timeline

Senior Project Manager

Ava's Construction
10.2023 - Current

Vice President of National Maintenance

MainStreet Renewal
01.2021 - 05.2023

Director of Construction Operations

MainStreet Renewal
12.2018 - 01.2021

Construction Operation Manager

MainStreet Renewal
05.2017 - 12.2018

Construction Manager

MainStreet Renewal
12.2015 - 05.2017

Superintendent

MainStreet Renewal
04.2015 - 12.2015

Co-Owner

Feels Just Like Home LLC
07.2004 - 01.2015

High School Diploma - Carpenter

Lebanon High School
  • Lead Certified
  • Asbestos Certified
  • OSHA 30
William Mackey