Hi, I’m
William McDavid Saddler
Oklahoma City,OK
Summary
Customer-oriented Assistant Store Manager offering over 18 years of experience in retail operations, sales and service, telecommunications, Air transportation, team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
years of professional experience
1
Certification
Work History
7-Eleven
Assistant Store Manager
08.2022 - Current
Job overview
- Oversee day to day activities in store handling and safe handling â¢Hiring and coaching and Development â¢Reports and labor management â¢Handles inventory and store upkeep.
Country Inn and Suites By Radisson
Night Auditor
08.2021 - Current
Job overview
- Check in guests, answer phones and take reservations ⢠Respond to guest complaints, requests and emergencies ⢠Process invoices, post checks to vendors and distribute employee checks ⢠Reconcile accounts ⢠Balance the cash drawer and log receipts ⢠Investigate and resolve out-of-balance accounts ⢠Keep accurate financial records and ledgers ⢠Help prepare for forecasts and audits
Braums Ice Cream And Dairy
Assistant Manager
10.2019 - 08.2022
Job overview
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Entered time and attendance logs in preparation for payroll.
Kmart, Sears Holding
Department Manager
03.2014 - 10.2019
Job overview
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Southwest Airlines
Reservations Specialist
11.2011 - 12.2014
Job overview
- Assist passengers with OTP reservations, maintenance, and use of Rewards accounts
- Assist passengers with basic queries regarding airline and TSA policies.
AAA Insurance NCNU
Insurance Generalist/SME
10.2009 - 04.2011
Job overview
- Finalized sales and collected necessary deposits
- Calculated quotes and educated potential clients on insurance options.
Skills
- Product and Service Sales
- Cost Control
- Records Maintenance
- Sales Strategies
- Strategic Planning
Certification
- Area of certification Training - Timeframe
- PMP - Project Management Professional
Timeline
Assistant Store Manager
7-Eleven
08.2022 - Current
Night Auditor
Country Inn and Suites By Radisson
08.2021 - Current
Assistant Manager
Braums Ice Cream And Dairy
10.2019 - 08.2022
Department Manager
Kmart, Sears Holding
03.2014 - 10.2019
Reservations Specialist
Southwest Airlines
11.2011 - 12.2014
Insurance Generalist/SME
AAA Insurance NCNU
10.2009 - 04.2011
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