William Myron Grimes
Conroe,TX
Summary
- I feel at this point in my career, I am a very well rounded person with a tremendous amount to offer as an employee and on a personal level. I am a person that loves the opportunity to learn new skills and apply them! I've learned that through Teamwork, anything can be accomplished. I feel as if I bring very strong Leadership and Problem solving skills to anything that I do, but also bring a good understanding and ability to follow directions and commands to be successful at any task put before me!
Overview
30
30
years of professional experience
Work History
Territory Manager
PMI Sales and Marketing
04.2018 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Attended trade shows and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Researched competitor activity and used findings to develop sales growth strategies.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Delivered personalized client training sessions on product features and benefits, leading to increased product usage and customer satisfaction.
- Participated in trade shows and industry events to network and promote products.
- Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
- Implemented CRM system to better track client interactions and sales progress, enabling more timely and relevant follow-up actions.
- Spearheaded introduction of new products into territory, conducting market research to ensure successful launch and adoption.
- Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
Vice President of Operations
Clean Team Plumbing & A/C
09.2014 - 03.2019
- Vice President of Operations for a Multi Mechanical, Plumbing / HV/AC and Electric company
- My duties include but are not limited to, Sales and Service Management duties
- Scheduling and Conducting Operational weekly Meetings
- Setting strategic business Goals and objectives
- Managing Personnel and Hiring Process
- Managing 50+ ongoing Projects weekly to include Industrial, Commercial and Residential
- Overseeing Customer Concerns and Feedback
- Overseeing Fleet vehicle Maintenance
- Fuel / Toll expenses
- Warehouse control / Management / Supplies / Orders
- Helped along with my Team to achieve a Growth of 60% of total sales in 5 years.
Process Leader / Asset Effectiveness Leader
Kimberly Clark Corporations
09.2007 - 09.2014
- My duties included but are not limited to: Conducting Shift and Process Leader Meetings
- Safety Meetings
- Managing Process interruptions
- Managing Shift Quota / Output
- Coordinated Maintenance downs and outages
- Scheduling Overtime coverage
- Worked extensively with Maintenance on Upstream and Downstream issues to insure process flow and 100% customer Satisfaction
- Quality Control
Assistant general manager
Fastenal Inc.
01.2004 - 01.2007
- Managed day to day operations of a Wholesale/Retail Store
- Inventory Control / Cycle Counts
- Material procurement / Customer Ordering, to include Residential, Commercial and Industrial
- Outside Sales , Calling on Existing customers, cold calls, commercial and industrial
- Mentorship for New incoming Sales associate Team members for Mississippi and Alabama
Sales Manager
Interstate Batteries
03.1997 - 09.2004
- My duties included but are not limited to: Account Management for 350+ accounts
- Managed consignment levels based upon sales
- Managed Billing and collections of accounts
- Managed warranty issues and stock rotation
- Managed New Cold Sales calls and the Management of new accounts
- Managed multiple National accounts with private label products
- Helped along with my Team to achieve a Growth of 40% of total sales
Operational Technician
Teledyne Continental Motors
01.1995 - 01.1997
- Control Testing on Aircraft oil coolers, Test, Serialize and Log in National Databank
- Turco Flush System Operator, Anodizing Tanks, CNC Milling Machines, Test Block
- Company Store Room associate, Inventory Control, Batch checks, Cycle Counts, WMS, Shipping & Receiving
Education
Associate of Applied Business
University of South Alabama
Mobile, AL01.1996
General Studies - General Studies
Theodore High School
Mobile, AL05.1993
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Sales expertise
- Goals and performance
- Account Servicing
- Business Growth
- Relationship Building
- Sales Training
- Sales Presentations
- Business Development
- Product Demonstrations
- Business development and planning
- CRM Software
- Brand Promotion
- Event Networking
- Marketing expertise
- Product and Service Sales
- Product Promotion
- Staff Training
- Technical understanding
- Sales presentation
- Customer Service
- B to B sales
- Brand Development
- Market intelligence
- Product and Service Promotion
- Analytical problem solver
Awardsandacknowledgements
- Certified Forklift driver (up to 20,000 lbs.)
- Certified heavy equipment operator, Skid Steer, Large Loaders and excavators.
- Certified AET (Asset Effectiveness Technician) Kimberly-Clark (4 year Program)
- Welding, pumps, Pneumatic, Hydraulic, Gear box, Link-Belt, Conveying, Allen Bradley PLC’s Proficiency
- Certified Quality Control, Lab Technician (2 year program)
- Process Leadership (Kimberly-Clark 2 year program)
- Fire Brigade, EMS Team (Kimberly-Clark 2 year program)
Affiliations
Current Associate Board Member of PHCC Gulf Coast Chapter
(Plumbing Heating Cooling Contractors)
Current Associate Member of IAPMO of Texas Chapter
Current Associate Member of Houston ASPE Chapter
Current Associate Member of ASHRAE Houston Chapter
Timeline
Territory Manager
PMI Sales and Marketing
04.2018 - Current
Vice President of Operations
Clean Team Plumbing & A/C
09.2014 - 03.2019
Process Leader / Asset Effectiveness Leader
Kimberly Clark Corporations
09.2007 - 09.2014
Assistant general manager
Fastenal Inc.
01.2004 - 01.2007
Sales Manager
Interstate Batteries
03.1997 - 09.2004
Operational Technician
Teledyne Continental Motors
01.1995 - 01.1997
Associate of Applied Business
University of South Alabama
General Studies - General Studies
Theodore High School