WILLIAM N. BURCH

Program Manager leading the implementation of ADP Workforce Manager from an Oracle based payroll processing system was to:

• Define the project objective which was to successfully implement ADP Workforce Manager and transition all payroll processing from the Oracle system. This included migrating all data, configuring the system to meet the organization's needs, and training users on the new system.

• Develop a project plan outlined the tasks that need to be completed, the resources that was needed, and the timeline for completion. As the program manager I worked with the project team to develop the plan and ensured that it is feasible and achievable.

• Facilitate the project team daily stand ups. Which included monitoring tasks, tracking progress, resolving issues and ensuring that the team was communicating effectively and working together smoothly.

• Communicate with project sponsors and stakeholders by keeping the everyone informed of the project's progress. This includes providing regular status updates and meeting with stakeholders to discuss any issues, opportunities and risks.

• Monitor risks and issues to identify and resolve risks and issues that may impact the project. This includes developing mitigation plans and taking steps to prevent or minimize the impact of these risks.

• Ensure project success by delivering the project on time, within budget, and to the required quality standards.

• Implement change management and facilitated the change associated with the new system. This included communicating the changes to users, training users on the new system, and providing support during the transition period.

• Develop and deliver trainings for users on the new system. This included Virtual training.

• Create and delivered regular project reports to the stakeholders. These reports typically included information on the project's progress, budget, and risks.

• Coached team members on productivity strategies to accomplish challenging goals.
• Met with project stakeholders on regular basis to assess progress and make adjustments.

• Planned, designed, and scheduled phases for large projects.
• Managed projects from procurement to commission.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Identified plans and resources required to meet project goals and objectives.
• Developed and initiated projects, managed costs, and monitored performance.
• Negotiated and managed third-party contracts related to project deliverables.
• Monitored project performance to identify areas of improvement and make adjustments.
• Prepared and submitted project invoices for review and approval.
• Drafted project reports to identify successful outcomes, insights and future recommendations.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Coordinated material procurement and required services for projects within budget requirements.
• Monitored project progress, identified risks and took corrective action as needed.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Facilitated workshops to collect project requirements and user feedback.
• Met project deadlines without sacrificing build quality or workplace safety.

• Worked to integrate the equipment of the acquired company into the existing business's fleet
• Working with the Legal workflow to transfer equipment titles, assign equipment to new routes, and conduct safety inspections
• Integrated the accounts payable (AP) and accounts receivable (AR) systems of the acquired company into the existing business's system
• This includes merging AP and AR records, such as invoices and payments
• Managed staff of seven payroll tax professionals
• Oversaw internal tax processes to ensure compliance with US and state regulations
• Minimized tax liability by maximizing applicable tax adjustments, deductions and credits
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
• Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
• Developed and implemented payroll procedures and policies to determine compliance with regulations.
• Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts.

• Developed government proposals for various clients
• Managed projects from proposal to close-out reports, including budgeting, timelines, milestones and performance measures.
• Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
• Administered agreements by negotiating change orders, executing contract extensions and resolving administrative issues.
• Analyzed spend data to identify and execute cost-savings, cost-avoidance and value analysis opportunities.
• Calculated and reported actual and projected sourcing savings by spend categories.
• Developed requests for proposal and issued requests for quotes to support sourcing efforts.
• Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.

• Audited financial reports, cash statements and supplemental reports
• Conducted root drill-down analysis of errors to implement process change.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Worked with multiple departments to check proper billing information.
• Prepared and submitted monthly billing reports to management for financial overview.
• Monitored customer accounts to identify and rectify billing issues.
• Audited and corrected billing and posting documents for accuracy.

• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Maintained current understanding of market conditions, compliance standards and best practices.
• Built and managed relationships with key clients and partners to drive growth.
• Monitored industry trends to adapt strategies accordingly.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Gathered, organized and input information into digital database.