William N Gomez III
Mesquite,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Maintance
Sam's Club, Walmart
Littleton, CO
12.2021 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
- Completed routine maintenance and repair.
Education
High School Diploma -
Abraham Lincoln
Denver, CO05-1975
Skills
- Social perceptiveness
- [Equipment] operation
- Dependable and responsible
- Supervision and leadership
- Active listening
- Clerical support
- Conflict resolution
- Maintenance & repair
- Friendly, positive attitude
- Task prioritization
- Recordkeeping
- Planning
- Project planning
- PPE use
- Basic math
- Data entry
- Communication
- Data management
- Analytical and critical thinking
Accomplishments
- Employee of the month 2 times, 1 for Saftey
Sam's Club
- Multitasker, A perfectionist. Make sure my jobs are completed.
Timeline
Maintance
Sam's Club, Walmart
12.2021 - 09.2024
High School Diploma -
Abraham Lincoln
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