William Cool

• Responsible for the research and development of our AV environment globally. This includes working regularly with our vendors to gather all information for new devices as well as procuring that device to ensure it meets all predetermined requirements for all regions. Feedback sessions and roadmap calls with vendors are done regularly to ensure we are staying up to date on the best technology for this non-stop growing AV world.
  
  As well as managing our print environment globally. This includes third-party vendor management, budget management, security and device management, software/server support and management, along with Disaster recovery plans, and more. Roadmap calls are set to ensure we stay up to date on the printing trend as we see the corporate world shift to the hybrid workplace.

• Responsible for day to day administration of various systems and applications in the Sabre Datacenters.
  • Helpdesk support of everyday PC support issues..
  • Maintains user account information (rights, security and system groups).
  • Installs new software applications or hardware, coordinating assistance from third parties when necessary.
  • Maintains an adequate level of knowledge of operating system and application software being used to provide high levels of support to users.
  • Administers Active Directory, Exchange, VMWare & Storage systems.
  • Performs other related duties as required and assigned.

Installation of any newly purchased fitness equipment, or a move of an owners current equipment would be evaluated and quoted dependent upon location, size, and other variables. Once the quote was determined the schedule was created for the move and a layout was decided for all equipment that provided ease of use as well as any safety requirements.
Repair of any equipment that was damaged or out of order was done as soon as possible to ensure that it was not down for any unnecessary amount of time. The equipment was then repaired and tested thoroughly to ensure safety.
Maintenance was provided to equipment that was agreed upon by the owners. This included entire gyms, or single pieces of equipment. The equipment is thoroughly inspected visually as well as electronically through system menus and our tools for accurate diagnosis of any wear. Final steps would be a cleaning and lubrication of all main components and any visual areas that are needed.

• Connected hundreds of video conferences and monitored quality upon request.
• Real-time troubleshooting for end users and systems.
• Trained end users on equipment functionality.
• Answered phone calls, tickets, and emails
• Incident & Problem Management
• Proactive health monitoring
• Quality Assurance testing for hundreds of new conference rooms.
• Lead the SMEs and Technicians on assigned projects.
• Provide advanced troubleshooting, escalation, and consultation to junior technicians.
• Trained new technicians both remote and onsite with travel
• Traveled to VP's houses to install and configure personal VC equipment

Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage. Verifies vehicle serviceability by conducting test drives; adjusting controls and systems. Complies with state vehicle requirements by testing engine, safety, and combustion control standards. Maintains vehicle records by recording service and repairs. Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Used pallets, straps and load bars to secure freight for transport.
• Blocked and braced freight to prevent shifting and product damage during transport.
• Increased warehouse space utilization by reorganizing storage layout and product placements.
• Stocked items during night hours to be ready for day shift employees
• Assisted customers to help find products and answer any questions the may have had
• Fork Lift certification completed

Set up workstations with all needed ingredients and cooking equipment. Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.). Cook food in various utensils or grillers. Check food while cooking to stir or turn. Ensure great presentation by dressing dishes before they are served. Keep a sanitized and orderly environment in the kitchen. Ensure all food and other items are stored properly. Check quality of ingredients. Monitor stock and place orders when there are shortages.