William "Quinn" Turlington
Grand Junction,CO
Summary
Driven Busser with 4 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
2
2
years of professional experience
Work History
Busser
Village Inn Pancake House
04.2023 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Sales Associate
Discontent Life Style Stores
05.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Busser
Devils Kitchen
02.2022 - 05.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Team Member
Taco Bell
01.2022 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Pizza Delivery Driver
Cosmo's Pizza
10.2021 - 01.2022
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Washing dishes at the end of the night for the entire restaurant and going the extra mile to keep the restaurant clean
Education
Certificate of Completion For Massage Therapy - Massage Therapy
Giving Touch Massage School
Grand Junction, CO08.2023
GED -
Wake Technical Community College
Raleigh, NC06.2018
Skills
- Conflict Mediation
- Time Management
- Serve Customers
- Coaching and Training
- Collect Trash
- Complaint Handling
- Order Placement
- Departures Management
- Customer Service Excellence
- Guest Interaction
- Place Settings
- Safety Awareness
- Phone Inquiries
- Dining Room Cleanup
Timeline
Busser
Village Inn Pancake House
04.2023 - 05.2023
Sales Associate
Discontent Life Style Stores
05.2022 - 01.2023
Busser
Devils Kitchen
02.2022 - 05.2022
Team Member
Taco Bell
01.2022 - 02.2022
Pizza Delivery Driver
Cosmo's Pizza
10.2021 - 01.2022
Certificate of Completion For Massage Therapy - Massage Therapy
Giving Touch Massage School
GED -
Wake Technical Community College
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