Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

William Steigelman III

Lebanon,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations Supervisor position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Group Coordinator Line Lead/Dock Leader

DHL Supply Chain
02.2022 - Current
  • Provided ongoing support to team members, addressing concerns promptly and offering solutions to ensure optimal teamwork and progress towards objectives.
  • Facilitated open lines of communication between group members and upper management, bridging gaps in understanding and fostering collaborative decision-making processes.
  • Organized training sessions for team members on various topics relevant to their roles, enhancing skills development and job satisfaction.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Trained and supervised event staff to complete tasks on time.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Monitored product quality to achieve superior quality reputation.
  • Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
  • Managed conflict resolutions to encourage professional and positive relationships.
  • Operated forklifts, pallet movers and other material handling equipment.

Manager Sales/Service Manager

Henise Tire Service
06.2006 - 11.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Organized training programs to enhance product knowledge and sales skills among team members.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

High School Diploma -

Harry S Truman High School
Levittown, PA
06.1998

High School Diploma -

Bucks County Technical High School
Fairless Hills, PA
06.1998

Skills

  • Quick thinking
  • Fast paced
  • Highly Motivated
  • Team motivation
  • Collaborative mindset
  • Health and safety procedures
  • Operations Management
  • Product Assembly
  • Continuous Improvement
  • Critical Thinking
  • Clear Communication
  • Decision-Making
  • Team Leadership and Motivation
  • Employee Training
  • Food service knowledge
  • Health and safety service regulations
  • First Aid/CPR AED certified
  • 25 yrs as firefighter/first responder

Accomplishments

    Salesman of the month 3x followed by Salesman of the year for 2016.


    Received Firefighters Award of Valor from Township for assisting in fire and flooding of Allison in 2001 in Montgomery County,Pa


    Excelled and succeeded in multiple roles giving within the short amount of time within the company



Certification


  • First Aid/CPR, AED, Bloodborn Pathegens
  • TTT (Train the trainer)
  • MEWP (Mobile Elevating Work Platform) and Fall Protection certified
  • TIA level 400 instructor

Timeline

Group Coordinator Line Lead/Dock Leader

DHL Supply Chain
02.2022 - Current

Manager Sales/Service Manager

Henise Tire Service
06.2006 - 11.2021

High School Diploma -

Harry S Truman High School

High School Diploma -

Bucks County Technical High School

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William Steigelman III