Rick Jackson

Work History

Keller Williams Tealty

Mount Juliet, TN

11.2021 - Current

Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advertised client properties through websites, social media, and real estate guides.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.

TransForce Inc

Lebanon, TN

03.2015 - 07.2022

Established and responsible for training Region Staff during onboarding process. Training includes customer safety standards, background investigations, recruiting systems functions creation and maintenance of compliance files.
Assist RVP, RD, and branch management with sourcing, interviewing and hiring internal staff.
Preformed weekly calls with recruiting staff to discuss best practices, process updates to reduce delays.
Creating ads including images, text and email campaigns. Manage and/or maintain posting campaigns on external and internal posting sites.
Worked with sales team and customers to understand needs and provide excellent customer service.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.

CEVA Logistics Supply

Mt. Juliet, TN

01.2013 - 02.2015

Managed daily operation including; shipping, receiving, routing, dispatching and tracking of inbound / outbound freight.
Ensure that daily collection routes are running as scheduled. Plan expedites to recover fright needs. .
Schedule additional transportation or staff to cover PTO call outs or production increases.
Review scheduled SOP process audits and ensure documentation accuracy.
Led associate shift meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Coordinated dispatching of 140+ drivers to accomplish daily delivery requirements.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.

BSN

Mt. Juliet, TN

04.2010 - 01.2013

Formulation and cosmetic quality testing for each batch. Inspection of product components and materials for defects, compliance with tolerance standards and potential product event trends.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Conduct daily warehouse maintenance checklist and conduct process audits to verify that SOPs were followed correctly. Report issues to director and other departments, collaborating to identify issue roots and rectify problems.
Maintain inventory and retention database and documentation for inventory receipt, approval and release for inventory distribution.

Celestica Inc

Mt. Juliet, TN

07.2007 - 04.2010

Supervision of 2 departments, 25 employees. Responsibilities included coaching, motivating, counseling, training, and disciplinary actions.
Daily communications with supply chain customer contacts to ensure needs were met and that priority orders were expedited.
Responsible for daily production schedule per customer demand.
Manage inventory vs. production ordering to ensure that product schedule was produced timely.
Confirmed all consumable production claims and inventory transactions were completed accurately.