Logistics Manager with extensive experience at Mersive Technologies, Inc., specializing in supply chain optimization and team leadership. Achieved 100% inventory accuracy through effective cycle count programs and continuous improvement initiatives. Expertise in ERP systems and compliance with domestic and international shipping regulations, driving operational efficiency.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Logistics Manager
Mersive Technologies, Inc.
Lakewood, CO
06.2021 - Current
Managed inventory control levels through regular cycle counts, ensuring accurate SKU stock records.
Trained and mentored logistics and warehouse team to promote task completion and adherence to best practices.
Implemented continuous improvement initiatives and 5S methodologies for enhanced organizational efficiency.
Oversaw import and export processes, fostering relationships with suppliers and transportation providers.
Ensured compliance of all shipments with domestic and international shipping regulations.
Maintained proper stocking of office materials necessary for logistics and warehouse operations.
Tracked orders, maintained documentation, and executed special project assignments as required.
Finalized shipping operations in WMS, NetSuite, and Ship Manager systems for streamlined logistics.
Logistics, Inventory and Warehouse Manager
Vitracoat America, Inc.
Elkhart, IN
06.2019 - 09.2020
Optimized logistics processes to reduce costs and enhance customer satisfaction.
Established cycle count programs achieving 100% inventory accuracy.
Managed service contracts and relationships with 3PL service providers.
Oversaw transportation vendor relationships to enhance financial performance.
Directed order fulfillment processes ensuring accurate and timely shipments.
Managed quarterly P&L reports to track financial health.
Reviewed all shipping documentation, certifications, and legalization processes for compliance.
International Customer Service Rep
NIBCO International, Inc.
Elkhart, IN
07.2015 - 06.2019
Processed customer quotes and orders within SAP and transportation systems efficiently.
Coordinated order fulfillment with distribution centers, scheduling FCL, LCL, and LTL loads.
Established direct contact with freight forwarders, ensuring timely shipments at 99% accuracy.
Monitored shipment documentation to maintain compliance with customs regulations.
Maintained regular communication with customers to understand needs and deliver exceptional service.
Packing/Shipping Supervisor
Sapa Extrusions, LLC
North Liberty, IN
10.2014 - 03.2015
Supervised all import and export shipment processing activities to ensure efficiency.
Ensured compliance with DOT regulations for truck fleet and drivers.
Managed customer compliance and RMA processes to enhance satisfaction levels.
Oversaw shipment and transportation planning to reduce costs and loading times.
Trained and established shipping and logistics team for cohesive teamwork efforts.
Traffic and Logistic Supervisor
Harman International, Inc.
Elkhart, IN
11.2011 - 10.2014
Directed warehouse operations, overseeing loading and unloading of shipments while managing budget planning and raw material forecasting.
Compiled annual P&L reports to monitor financial performance.
Maintained inventory of office and shipping supplies alongside workflow reports.
Collaborated with manufacturing, customer service, supply chain, and procurement teams to enhance product flow and achieve cost savings.
Implemented training and mentoring programs to strengthen team dynamics.
Negotiated contracts with suppliers and transport companies to secure advantageous terms.
Established and maintained certifications for all domestic and international shipments.
Export Coordinator
ABRO Industries, Inc.
South Bend, IN
02.2006 - 05.2010
Coordinated export shipment activities and ensured documentation accuracy per consignee regulations.
Managed service contracts and maintained warehouse relationships with three 3PL providers.
Supervised haz-mat documentation compliance with DOT, IMDG, and IATA for air and ocean shipments.
Processed shipping documentation and letters of credit to meet import regulations for destinations.
Facilitated order processing and enhanced communication with customers.
Education
Bachelor’s degree - international business administration and Logistics
College of Administration and Marketing
Valencia, Venezuela
01.1998
Diploma - Harmonized Tariff Code Classification
El Autentico Technical School
Puerto Cabello, Venezuela
01.1996
Skills
Logistics management
Warehouse operations
Supply chain optimization
Third-party logistics (3PL) management
Leadership and teamwork
ERP and WMS expertise
SAP and NetSuite proficiency
Domestic and international shipping regulations
Documentation and customs compliance
Loading and unloading best practices
Risk assessment and management
DOT, IMDG, and IATA compliance
Profit and loss analysis
Problem solving strategies
Inventory control systems
RMA process management
Purchasing and budget oversight
Continuous improvement methodologies
5S implementation
Languages
Spanish
Native/ Bilingual
Certification
IATA Ceertificate - Lufthansa airlines.
Accomplishments
Customer success and stratigic sales growth - NIBCO Industries
References
References available upon request.
Timeline
Logistics Manager
Mersive Technologies, Inc.
06.2021 - Current
Logistics, Inventory and Warehouse Manager
Vitracoat America, Inc.
06.2019 - 09.2020
International Customer Service Rep
NIBCO International, Inc.
07.2015 - 06.2019
Packing/Shipping Supervisor
Sapa Extrusions, LLC
10.2014 - 03.2015
Traffic and Logistic Supervisor
Harman International, Inc.
11.2011 - 10.2014
Export Coordinator
ABRO Industries, Inc.
02.2006 - 05.2010
Bachelor’s degree - international business administration and Logistics