Summary
Overview
Work History
Education
Skills
Education
Contact
Timeline
Generic

William "Shannon" Davis

Bixby,OK

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged skills in cash handling and team leadership at Albertsons / Food Pyramid. Excelling in maintaining displays and fostering community integration, I adeptly balanced efficiency with service, achieving significant improvements in customer engagement and operational smoothness.

Overview

33
33
years of professional experience

Work History

Grocery Store Clerk

Doc's Country Mart
Bixby, Oklahoma
05.2022 - Current
  • Assisted customers in finding items, providing information about products and answering questions.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Operated the cash register accurately and efficiently to process cash, check or credit card transactions.
  • Greeted customers and provided excellent customer service.
  • Provided guidance to new employees regarding job duties and responsibilities.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Monitored expiration dates and removed outdated products from shelves.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Checked expiration dates on perishable items such as dairy products and produce regularly.

Caregiver

Self Employed
Bixby, OK
01.2015 - Current
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Shopped for groceries regularly in order to keep house stocked with necessities.

Groundkeeper

White Hawk Golf Course
Bixby, OK
03.2015 - 10.2017
  • Used coordination and planning skills to achieve results according to schedule.
  • Mowed where needed being fairways, greens and/or rough areas.

Groundskeeper

Mohawk Golf Course
Tulsa, OK
07.2014 - 10.2014
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Cleared public and private areas of debris before and after events.

Warehouse Worker

Owens & Minor
Tulsa, OK
02.2014 - 03.2014

Stocked warehouse racks with incoming supplies.

Delivery Courier

Mailrun Courier Service
Tulsa, OK
11.2012 - 04.2013
  • Tracked delivery information, mileage and fuel use while on shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Drove safely at all times to avoid accidents and harm.
  • Verified load against delivery ticket before beginning every shift.

Meat Dept. Clerk

Sprouts Farmers Market Inc.
Bixby, OK
03.2012 - 11.2012
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling and cross-contamination procedures.
  • Restocked products based on available inventories and customer demands.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.

Courier

Mailrun Courier Service
Tulsa, OK
08.2007 - 11.2012
  • Drove safely at all times to avoid accidents and harm.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Followed all company policies and procedures during shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.

Cashier, Front End Supervisor, Ass. Front Manager

Albertsons / Food Pyramid
Tulsa, OK
03.1992 - 11.2007
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Bixby High School
Bixby, OK
05.1983

Skills

  • Progress documentation
  • Community integration
  • Meal Planning and Preparation
  • First Aid and Safety
  • Stocking shelves
  • Price verification
  • Maintaining displays
  • Cash handling proficiency
  • Cleanliness and organization
  • Handling perishables
  • Product rotation
  • Signage updating
  • Crate breakdown
  • Product facing
  • Willingness to learn
  • Pallet jack operation
  • Assignment delegating
  • Stock rotation
  • Removing trash

Education

Bixby, OK

Contact

Bixby, OK 74008

Timeline

Grocery Store Clerk

Doc's Country Mart
05.2022 - Current

Groundkeeper

White Hawk Golf Course
03.2015 - 10.2017

Caregiver

Self Employed
01.2015 - Current

Groundskeeper

Mohawk Golf Course
07.2014 - 10.2014

Warehouse Worker

Owens & Minor
02.2014 - 03.2014

Delivery Courier

Mailrun Courier Service
11.2012 - 04.2013

Meat Dept. Clerk

Sprouts Farmers Market Inc.
03.2012 - 11.2012

Courier

Mailrun Courier Service
08.2007 - 11.2012

Cashier, Front End Supervisor, Ass. Front Manager

Albertsons / Food Pyramid
03.1992 - 11.2007

High School Diploma -

Bixby High School
William "Shannon" Davis