Williams Jason Brownlow
Tuscaloosa,AL
Summary
USMC Veteran and Regional Manager with 17+ years in transportation industry. Specializing in fleet, logistics, and service operations. Proven track record in driving financial and operational performance through strategic process improvements. Skilled in team collaboration, diversity management, and relationship building for team success.
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Manager
Waste Managment
10.2021 - 05.2025
- Maintained a safe working environment for all site personnel through strict adherence to safety policies, procedures, and industry best practices.
- Developed comprehensive risk mitigation plans for potential site-related hazards, minimizing disruptions to project timelines.
- Established effective quality assurance measures for all projects under my supervision, resulting in significantly fewer defects and rework incidents across the board.
- Improved project efficiency by streamlining communication channels and implementing time-saving management tools.
- Coordinated with architects, engineers, and other stakeholders to ensure cohesive project execution from design through completion.
- Managed subcontractor relationships to ensure quality workmanship while adhering to established budgets and deadlines.
- Streamlined administrative processes within the organization through the implementation of new software systems designed specifically for construction management use cases.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised various locations, enforcing high-quality standards of operation.
Regional Manager
East Coast Diesel
05.2021 - 08.2021
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for [Number] locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Service Manager
Alliance Bus Group,
08.2018 - 01.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Maintenance Shop Superintendent
Jack Copper Transport
05.2016 - 08.2018
- Facilitated employee cross-training initiatives to increase versatility within the workforce while reducing reliance on external resources.
- Provided technical expertise for complex projects, resulting in higher quality outcomes and reduced need for rework.
- Optimized workflow by analyzing data trends to identify areas for improvement and implement necessary changes.
- Built strong rapport with customers through consistent communication regarding project status updates and any potential issues or delays.
- Contributed ideas during planning sessions to develop innovative solutions that would improve overall operational efficiency and effectiveness.
- Conducted regular performance evaluations, providing constructive feedback to employees and encouraging continuous development.
Diesel Technician
Yancey Bros
08.2015 - 05.2016
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
Advance Education
GI Bill
05.2012 - 08.2014
Patrol Officer
Rome Police Department
09.2008 - 05.2012
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
Education
Bachelor of Science - Business Administration
The University of Alabama
Tuscaloosa, AL12.2022
70+ credits obtained - Business Studies
Georgia Northwestern Technical College
Rome, GA12.2015
Skills
- Multi-Site Operations Management
- Communications Skills
- Customer Relations
- Customer Service Improvement
- Growth Strategies
- Cost & Quality Management
- Systems Analysis
- Risk & Safety Management
- Fleet Maintenance
- Project Management
- Referral and Vendor Management
- Budgeting
- Purchasing
- Inventory Management
- Database Management
- Performance Improvement
- Regulatory Compliance (DOT, OSHA)
- Policies & Procedures
- Training & Development
- Profit & Loss (P&L)
- Performance Standards
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members.
Certification
Lean Six Sigma- White Belt Certified, Aveda Business Institute, 06/01/21
Awarded 13 ribbons and medals in addition to numerous letters of commendation for actions in combat
- Proven ability to multi-task and work efficiently and effectively under extreme pressure and time constraints
- Promoted four time within four years of service
- Awarded 13 ribbons and medals in addition to numerous letters of commendation for actions in combat
Languages
English
Full Professional
Timeline
District Manager
Waste Managment
10.2021 - 05.2025
Regional Manager
East Coast Diesel
05.2021 - 08.2021
Service Manager
Alliance Bus Group,
08.2018 - 01.2021
Maintenance Shop Superintendent
Jack Copper Transport
05.2016 - 08.2018
Diesel Technician
Yancey Bros
08.2015 - 05.2016
Advance Education
GI Bill
05.2012 - 08.2014
Patrol Officer
Rome Police Department
09.2008 - 05.2012
70+ credits obtained - Business Studies
Georgia Northwestern Technical College
Bachelor of Science - Business Administration
The University of Alabama
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