Summary
Overview
Work History
Education
Skills
Timeline
Generic

Williamson Dieudonne

Caruthers,CA

Summary

I am looking to maximize potential in the customer service industry by giving the best experience possible. Being a former student athlete has taught me important lessons like how to make those around me important lessons like how to make those around me work better, harder, and smarter. I am a quick learner with great memory. Very coachable with a great ability to adapt to sudden changes in the work place as I am built to withstand pressure. Under extraordinary circumstances I am exceptional at finding the problem and coming up with a solution in a team setting. A responsible employee that brings a great safety record, no bad habits and an extreme focus on customer satisfaction.

Overview

6
6
years of professional experience

Work History

Package Cover Driver

United Parcel Service, UPS
10.2020 - 06.2023
  • Completed on-time deliveries by choosing best and most efficient routes to an average of 100-200 customers per day.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Protected people and equipment from hazardous materials by using correct procedures.

Contractor

Enterprises
01.2017 - 01.2019
  • I worked for a contractor at JHT ENT
  • Offering delivery services for FedEx Inc
  • Hatian Creole Proficient
  • Spanish Beginner
  • Harji Patel

Education

High School Diploma -

Wellington Community High School
Wellington, Florida
05.2013

Skills

  • Languages
  • Dependability and Honesty
  • Social Perceptiveness
  • Active Listening
  • Reading Comprehension
  • Billing Statements
  • Customer Needs Assessments
  • Effective Planning
  • Ability to Lift 50 Pounds
  • Material Handling Equipment

Timeline

Package Cover Driver

United Parcel Service, UPS
10.2020 - 06.2023

Contractor

Enterprises
01.2017 - 01.2019

High School Diploma -

Wellington Community High School
Williamson Dieudonne