William T. Williams
Beverly
Summary
Dedicated professional with over 10 years of experience in customer support within fast-paced environments. Proven track record in effective communication and conflict resolution, fostering strong relationships with clients and team members. Committed to delivering high-quality work while supporting team success through adaptability and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Paraprofessional
Cobb County School District
Marietta
11.2022 - 08.2025
- Worked one-on-one and with small groups to meet individual needs and achieve goals.
- Monitored progress and maintained accurate records, facilitating effective communication among team members.
- Resolved conflicts to foster a safe and productive environment for all participants.
- Demonstrated flexibility by adapting to changing priorities and responsibilities.
- Supported staff and clients in fast-paced environment, ensuring smooth daily operations.
Integration Specialist / Classroom Support Staff
Elwyn Inc.
Media
11.2016 - 09.2021
- Provided tailored assistance to meet individual needs of clients in various settings. while maintaining professionalism and confidentiality.
- Collaborated with multidisciplinary teams to enhance support services for clients.
- Assisted with behavior management, problem-solving, and conflict resolution to foster a positive learning environment.
- Documented progress and maintained accurate records.
- Fostered strong connections with clients, coworkers, and families through open communication. with clients, coworkers, and families.
- Maintained an organized and supportive work environment to facilitate effective learning and development.
Therapeutic Support Staff
Child Guidance Resource Center
Coatesville
01.2014 - 12.2016
- Developed and implemented individualized support plans, tracking client progress to ensure effective outcomes.
- Utilized sound judgment and de-escalation techniques to resolve challenging situations, fostering a stable environment for clients.
- Worked closely with clients, families, and team members to achieve goals.
- Exhibited reliability and professionalism while building strong interpersonal relationships with clients and families.
- Collected data, prepared documentation, and maintained detailed records.
Education
Bachelor of Arts - Liberal Arts
Rowan University
Glassboro, NJ05-2002
Skills
- Record keeping and documentation
- Microsoft Office proficiency
- Problem solving
- Conflict resolution
- Customer service
- Effective communication
- Team collaboration
- Time management
- Organizational skills
- Adaptability
- Relationship building
- Training and mentoring
Timeline
Paraprofessional
Cobb County School District
11.2022 - 08.2025
Integration Specialist / Classroom Support Staff
Elwyn Inc.
11.2016 - 09.2021
Therapeutic Support Staff
Child Guidance Resource Center
01.2014 - 12.2016
Bachelor of Arts - Liberal Arts
Rowan University