William Thomas Leftwich
Roswell,GA
Summary
Dynamic Executive Leader with a proven track record within the healthcare setting, excelling in team development and financial oversight. Spearheaded strategic initiatives that streamlined operations, achieving significant efficiency gains. Skilled in regulatory compliance and stakeholder engagement, fostering a culture of innovation while managing a $50M P&L.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Director, Clinical Operations
Digirad/TTg Imaging Solutions
03.2023 - Current
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
- Streamlined Nuclear and Ultrasound operations for increased efficiency with process improvements and automation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Reviewed, created, implemented all Clinical Policies & Procedures inclusive of all modalities.
- Responsible for Radiation Safety practices in all 18 states of business
- Actively manage company-wide safety initiatives to mitigate risks to patients and employees
- Responsible for entire $50M P&L specific to Revenue generation from nuclear imaging and ultrasound modalities.
- 10 Direct reports, 260 indirect reports which include various clinical roles, sales, and administrative personnel
General Manager
Digirad/TTg Imaging Solutions
11.2021 - 03.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Executive Leader responsible for all operational aspects in 7 states specific to nuclear, ultrasound, and Chronic Care Management, including IT support specific to PACS set up, operation, and improvement.
- Responsible for $20M P&L
Business Director
Digirad/TTg Imaging Solutions
02.2013 - 11.2021
- Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
- Developed high-performing teams with targeted recruitment strategies, customized training programs, and ongoing mentorship.
- Streamlined project management processes to ensure timely completion of deliverables within established budget constraints while maintaining high-quality results.
- Spearheaded product development efforts to expand market share while meeting evolving customer needs and preferences.
- Strengthened customer loyalty through exceptional service delivery standards, addressing concerns promptly with tailored solutions that exceeded expectations.
- Launched new product lines successfully by conducting thorough market research and developing comprehensive go-to-market strategies.
- Mitigated risks effectively by proactively identifying potential challenges and developing contingency plans accordingly to safeguard against unforeseen obstacles in achieving objectives.
- Led organizational transformation efforts to adapt to evolving industry trends and position the company for long-term success, implementing necessary structural changes while maintaining a focus on core business objectives.
- Responsible for $25M P&L consisting of nuclear, ultrasound, Chronic Care Management, PACS, and Administration
- Leader for nuclear, ultrasound, Chronic Care Management, and PACS, in 9 states
Area Supervisor
Digirad/TTg Imaging Solutions
01.2010 - 02.2013
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Tracked hours and inventory usage, and prepared associated reports.
- Established clear objectives for each reporting period that aligned with company-wide goals.
Lead Certified Cardiographic Technician
Digirad/TTg Imaging Solutions
09.2008 - 01.2010
- Reduced wait times for patients by efficiently scheduling appointments and managing daily workflow within the cardiology department.
- Participated in ongoing professional development, staying current on advances in cardiac technology and techniques.
- Provided exceptional customer service, addressing patient concerns and ensuring their comfort during testing procedures.
- Collaborated with healthcare professionals to provide comprehensive cardiac care for patients.
- Primary care giver start to finish for all nuclear cardiology procedures.
Lead Emergency Room Technician
South Fulton Medical Center
01.2006 - 09.2008
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Member of code team
- Trainer for all new Emergency Room employees
Cardiovascular Technician
Northcrest Medical Center
07.2001 - 01.2006
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Maintained and adjusted cardiology and pulmonary equipment.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Assisted in emergent/non-emergent cardiac cath cases
- Monitored telemetry for all cardiac in-patient beds
Education
No Degree - Pre-Nursing
Volunteer State Community College
GallatinNo Degree - Pre-Nursing
Georgia State University
Atlanta, GACertificate Program - Paramedicine
EMT School
Dallas, TXSkills
- Cooperative team management
- Organizational culture change
- Team development
- Regulatory framework design
- Skilled in data-driven decision making
- Stakeholder engagement
- Effective verbal communication
- Financial budget oversight
- Management of contracts and vendors
- Leadership development
- Legal and regulatory compliance
- Logistics management
Certification
AHA ACLS certified
AHA BLS certified
Timeline
Senior Director, Clinical Operations
Digirad/TTg Imaging Solutions
03.2023 - Current
General Manager
Digirad/TTg Imaging Solutions
11.2021 - 03.2023
Business Director
Digirad/TTg Imaging Solutions
02.2013 - 11.2021
Area Supervisor
Digirad/TTg Imaging Solutions
01.2010 - 02.2013
Lead Certified Cardiographic Technician
Digirad/TTg Imaging Solutions
09.2008 - 01.2010
Lead Emergency Room Technician
South Fulton Medical Center
01.2006 - 09.2008
Cardiovascular Technician
Northcrest Medical Center
07.2001 - 01.2006
No Degree - Pre-Nursing
Volunteer State Community College
No Degree - Pre-Nursing
Georgia State University
Certificate Program - Paramedicine
EMT School
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