Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Karen Bryant

Austin,United States

Summary

Self-motivated business professional, successful, and customer service driven. Background shows increasing profits, reducing costs, and transforming customer service standards. Experienced in sales, cultivating new business, training, educating, and supporting businesses to grow and thrive. Detail-oriented and hard-working; looking for a long-term opportunity now that children are in college and high school.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Owner/Operator

Storks And More Of Austin
03.2019 - Current
  • Owner and operator of Storks and More of Austin. Premier lawn sign business, specializing in stork rentals with custom signs.
  • Manage all day-to-day operations, including taking orders, making signs, routing, installing signs in yards, billing, tax reporting, picking up signs, repairing signs, marketing, purchasing materials needed for operating business, etc.
  • All correspondence with customers
  • Manage all fiscal aspects of business, including billing, payables, and sales tax
  • Market business with social media, postcards, and networking
  • Comply with all rules and regulations involved with current partnership/franchise and state requirements
  • Increased sales from $6,000 to about $32,000

Brand Advocate

BeautyCounter
09.2018 - Current
  • Advocate, educate, and sell safer beauty, skin, and body products to friends, family, clients, and prospective clients
  • Introduced new products to clients and prospective clients
  • Educate, promote, and sell BeautyCounter products at local fairs/markets
  • Keep up with current products, promotions, and advocacy for safer products to share with clients

Account Executive

Brighton Collectibles
01.1999 - 10.2009
  • Built and strengthened relationships with new and existing accounts to drive revenue growth
  • $1.5M in sales with independent retailers
  • $3.5M in sales with three Brighton Company stores
  • Consulted with owners and managers regarding sell-through, merchandising, promotions and inventory. Used technology/spreadsheets for inventory analysis and ordering process
  • Trained & motivated sales associates on product knowledge, promotions and selling techniques using store seminars and one-on-one training
  • attended sales meetings, product development training and trade markets in Dallas, TX and Atlanta, GA
  • Qualified leads, built relationships and executed sales strategies to drive new business
  • Merchandised Brighton products in retail establishments and taught staff on how to merchandise as well
  • Resolved issues promptly to drive satisfaction and enhance customer service with 100% positive customer service reviews

Store Manager

Jones New York, Melru Corporation
03.1998 - 12.1999
  • Increased sales 7%
  • Saved company 14% in payroll costs every month with more effective scheduling
  • Reduced shrinkage/theft from 7% to 2% after implementation of effective security measures and accurate inventories and paperwork, while controlling over $1M in inventory
  • Interviewed, hired and trained seven sales associates and managers, delegated quota requirements, evaluated performances, scheduling, training and mediated conflicts to create happy and successful environment
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.

Area Sales Manager

Dillard's Department Store
12.1997 - 03.1998
  • Managed Juniors, Special Occasion, and Denim departments
  • Managed 18 employees, scheduling, performance evaluations, customer service, product training, sales, merchandising, and inventory control to inventory loss
  • Executed proven strategies to hit sales quota, help company achieve goals, and resolve conflicts and complaints.

Owner/Operator

The Crab Shack Restaurant And Seafood Market
11.1994 - 12.1997
  • Created restaurant vision and brought it to fruition, construction to code, purchasing all items to become full-service indoor and outdoor cozy waterfront restaurant seating over 35 patrons (with waiting lists), daily managerial duties consisting of 15 employees (hired, trained, and motivated), fiscal, record keeping, menu development, food safety, purchasing and receiving, food/supplies/liquor inventory maintenance, adhering to state regulations, managing seafood retail shop, marine gas pumps, created fun and intimate atmosphere, terrific service, meals, and libations, and over all day to day operations

Education

BBA - Finance

Marymount University
Arlington, VA
05.1991

Skills

  • Business Management Principles
  • Silhouette: sign making software
  • Microsoft Office
  • Google Docs
  • Customer Relations
  • Business Planning
  • Sales and Marketing Strategy
  • Client Needs Assessment
  • Credit and Debt Card Processing
  • Overcoming Objections

Affiliations

Young Mens Service League Member

Certification

Notary Public

Timeline

Owner/Operator

Storks And More Of Austin
03.2019 - Current

Brand Advocate

BeautyCounter
09.2018 - Current

Account Executive

Brighton Collectibles
01.1999 - 10.2009

Store Manager

Jones New York, Melru Corporation
03.1998 - 12.1999

Area Sales Manager

Dillard's Department Store
12.1997 - 03.1998

Owner/Operator

The Crab Shack Restaurant And Seafood Market
11.1994 - 12.1997

BBA - Finance

Marymount University

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Karen Bryant