Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

WILLIAM TSHUNZA KADIMA

Kinshasa,KINSHASA

Summary

Proven leader with a track record of enhancing operational efficiency and profitability at Totalenergies. Skilled in strategic planning and team leadership, I excel in optimizing processes and fostering client relationships to exceed sales targets. Expertise in operations management and complex problem-solving ensures standout performance in fast-paced environments. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

14
14
years of professional experience

Work History

Lubrication Manager

Totalenergies
03.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Technical support and assistance B2B and B2C customers on the lubrication of the various machines
  • Managed and defined he range of products to be marketed according to the constraints of the local market
  • Recruitment and development of Distributor and Reseller Customers

Lubricants Engineer and Sales

TOTALENERGIES
01.2021 - 02.2022
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Performed preventative maintenance to keep tools and equipment functional.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Prepared action plans for problematic processes and assets.
  • Research and monitoring the Lubricants market in the MINING segment
  • Managed the accounts of Mining Customers

Warehouse Manager

TOTALENERGIES
02.2019 - 12.2019
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with HSEQ safety standards.
  • Maintained a safe work environment by enforcing strict adherence to HSEQ guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Developed safety programs to protect workers and reduce injuries.

Lubrication Technician and Sales

TOTALENERGIES
09.2015 - 12.2018
  • Oversees the selection and performance specifications of all lubricants for each machine, assisted by the lubrication engineer, equipment OEMs and lubricant suppliers.
  • Ensures lubricants are optimally selected with respect to cost, wear control, energy conservation, safety, quality and environmental factors.
  • Ensures that lubricants are compatible with the machine, process fluids and work environment.
  • Implements a lubricant consolidation strategy.

Sales Manager

LN Tranding
07.2013 - 08.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Environmental Technician

WWF -CONGO
01.2011 - 09.2012
  • Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
  • Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
  • Worked with site to maintain compliance with applicable environment regulations.
  • Reduced hazardous waste generation through implementing effective waste minimization strategies.
  • Collected water samples from semi-processed, processed and raw water.
  • Contributed to the preparation of environmental impact assessments for various projects, ensuring regulatory requirements were met.
  • Supported remediation efforts by collecting soil, water, and air samples for laboratory analysis.
  • Assisted in the development of site-specific Environmental Management Plans to reduce potential impacts on natural resources.
  • Fostered strong relationships with local regulators and community stakeholders through transparent communication regarding project progress reports.

Quality Control Chemical Analyst

PHATKIN
04.2010 - 09.2010
  • Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
  • Developed new analytical methods to expand capabilities and meet emerging industry needs.
  • Ensured data integrity and traceability through meticulous record-keeping practices, maintaining compliance with regulatory requirements.
  • Conducted routine maintenance on analytical instruments, preventing costly repairs or unexpected downtime due to malfunctions or wear-and-tear issues.
  • Reduced turnaround time for test results with meticulous organization and prioritization of tasks.
  • Developed comprehensive reports summarizing test results, providing valuable insights into product performance trends over time.

Education

Bachelor of Science - Chemistry

UNIVERSITE DE KINSHASA
KINSHASA CONGO
10.2013

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Operations Management
  • Sales Techniques
  • Sales management

Languages

French
Native or Bilingual
English
Limited Working

Timeline

Lubrication Manager

Totalenergies
03.2022 - Current

Lubricants Engineer and Sales

TOTALENERGIES
01.2021 - 02.2022

Warehouse Manager

TOTALENERGIES
02.2019 - 12.2019

Lubrication Technician and Sales

TOTALENERGIES
09.2015 - 12.2018

Sales Manager

LN Tranding
07.2013 - 08.2015

Environmental Technician

WWF -CONGO
01.2011 - 09.2012

Quality Control Chemical Analyst

PHATKIN
04.2010 - 09.2010

Bachelor of Science - Chemistry

UNIVERSITE DE KINSHASA

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WILLIAM TSHUNZA KADIMA