Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeremiah L. Wells

Roselle,IL

Summary

Dynamic leader with a proven track record at Babco Foods International, enhancing supply chain efficiency and team productivity. Expert in warehouse operation oversight and logistics management, coupled with exceptional skills in collaborative teamwork and conflict resolution. Achieved significant improvements in freight management protocols, ensuring customer satisfaction and operational excellence.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Babco Foods International
Addison, USA
01.2021 - 12.2024
  • Oversee all Midwest operations, supply chain distribution, workforce-management, and federal policies in accordance with FDA, OSHA, and DOT guidelines and regulations
  • Lead, trained, and developed all warehouse staff including, new employees and subordinates, to maintain high-proficiency
  • Improved supply chain distribution with a primary focus on product-life cycle management (FIFO), enterprise assets and production line maintenance
  • Ensure protocols are followed within the distribution center including: scheduling, forecasting peak delivery periods, quality and temperature control of goods, monitoring shipment progress, troubleshooting and resolve escalated operational issues to appropriate business partners
  • Increased logistics productivity by developing and implementing new freight-management protocols ensuring end-user satisfaction
  • Managed all supply-chain invoices to mitigate accessorial charges and discrepancies that required areas of escalation
  • Cross-departmentally collaborated with business partners, sales leads, and c-level executives to promote expansion in the Midwest territory, production of inventory, sales maintenance, and record controls
  • Knowledge of warehouse management system, aging inventory, imported goods, dry and frozen
  • Conducted regular audits of warehouse operations to identify areas of improvement.
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Communicated regularly with other departments regarding supply chain activities.
  • Resolved customer complaints related to product quality or delivery issues.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Operated forklifts to fill or empty overhead spaces.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Prepared inventory for shipment by attaching tags and labels.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.

CDL Driver

Babco Foods International
Addison, USA
01.2020 - 01.2021
  • OTR driver servicing Midest enterprise clients with cargo values up to $50,000
  • Maintained equipment and operations adhering to DOT regulations
  • Maintained a clean work area at all times including inside cab of truck and trailer units.
  • Communicated regularly with dispatch personnel regarding delivery updates or changes in schedule and route plans.
  • Adhered strictly to hours of service guidelines established by the Department of Transportation.
  • Conducted routine checks on tires, brakes, lights, signals, and fluids as part of a preventive maintenance program.
  • Provided courteous customer service during deliveries and pickups of goods from customers' sites.
  • Inspected cargo for security purposes prior to loading and unloading.
  • Verified load against shipping documents to ensure accuracy.
  • Observed all safety protocols while operating commercial motor vehicles.
  • Responded promptly to customer inquiries about product availability, order status.
  • Participated in training programs related to safe driving practices and cargo handling procedures.
  • Maintained accurate logbook records in accordance with DOT regulations.
  • Managed inventory control paperwork for all shipments received and delivered.
  • Inspected trucks for mechanical items and safety issues before each trip.
  • Delivered freight within specified time frames while adhering to assigned routes and schedules.
  • Performed pre-trip inspections on vehicles to identify potential mechanical issues.
  • Completed daily post-trip inspections on assigned vehicles upon completion of route.
  • Maintained accurate log books according to state and federal regulations.
  • Reported any incidents or accidents involving company vehicles immediately to supervisors and managers.
  • Loaded and unloaded trucks using appropriate equipment such as forklifts, pallet jacks.
  • Used equipment safely to assist with loading and unloading vehicles and properly securing items for long road trips.
  • Loaded, balanced, and secured product to safely transport goods.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Coordinated shipping papers, customer documents, and daily logs to maintain accurate records.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Presented order bills and collected payments for deliveries.

Delivery Driver

Accurate Office Supply/Kennicott Brothers Company
Illinois, USA
01.2016 - 01.2020
  • Deliver office supplies servicing the Major-Chicagoland area and northwest territory (16/20 ft box truck) to all big box retailers (Marianos, Jewel, Whole Foods etc.)
  • Secondary duties included order picking, packing, and cargo loading using pallet jacks, forklifts, lift gates, etc.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Assisted warehouse personnel in packing orders when necessary.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Ensured accurate completion of all paperwork associated with deliveries.

Assistant Manager, Sales Lead

T-Mobile
Illinois, USA
02.2010 - 12.2015
  • Primary focus on providing excellent customer service while fulfilling all responsibilities delegated to me by upper-management staff
  • Managed and developed new sales associates on store operations and protocols, merchandising structures, marketing objectives, order-management, inventory, and P.O.S system usage
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved conflicts between team members in an effective manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed a team of 10+ sales representatives, providing guidance and support.
  • Implemented strategies to increase brand awareness among target audiences.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Managed cash register operations using POS system and processed sales and returns.
  • Reset store displays for special events and seasonal merchandise changes.

Education

High School Diploma -

Glenbard West High School
Illinois

Skills

  • Warehouse leadership Supply chain distribution Logistics
  • Retail management Forecasting
  • POS (RQ4, CISCO)
  • ADP
  • FIFO
  • Microsoft Word/Excel Leadership
  • Supply chain Sales
  • Cash-handling Planograms Quality control Package handling Merchandising Upselling
  • Freight-management Box Trucks
  • Accounts payable Accounts receivable Inventory operations
  • Safety oversight
  • Warehouse operation oversight
  • Daily cycle counting
  • Loading and unloading
  • Documentation
  • Reporting and correspondence
  • Continuous improvement
  • Cost reduction
  • Workflow coordination
  • Shipping and receiving
  • Facility maintenance
  • Resource allocation
  • Conflict resolution
  • Storage management
  • Verbal and written communication
  • Floor space maximization
  • Skilled in Microsoft Office
  • Problem-solving
  • Logistics management
  • Route optimization
  • Vendor relationship management
  • Collaborative teamwork
  • Inventory and stocking
  • Order picking and processing
  • Employee team supervision
  • Equipment maintenance
  • Logistics oversight
  • Warehouse auditing
  • Quality assurance
  • Unpacking merchandise
  • Employee safety
  • Employee scheduling
  • Stock control
  • Order fulfillment
  • Forklift operations

Certification

  • Forklift certified

References

References available upon request.

Timeline

Warehouse Manager

Babco Foods International
01.2021 - 12.2024

CDL Driver

Babco Foods International
01.2020 - 01.2021

Delivery Driver

Accurate Office Supply/Kennicott Brothers Company
01.2016 - 01.2020

Assistant Manager, Sales Lead

T-Mobile
02.2010 - 12.2015

High School Diploma -

Glenbard West High School

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Jeremiah L. Wells