Willie Albert Manning
Healthcare
Tucson,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Retired from the United States Postal Service in 2008. I received my Bachelor of Science in Business Administration at Rochville University, I possess a unique blend of security officer skills, leadership skills, and strong customer relations experience. I am a highly motivated individual with knowledge and skills related to assessing client and employees needs and beyond.
To be employed by a corporation with high ethical standards, offering an innovative and motivating work environment, with an opportunity for growth and advancement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
2
2
Certifications
Work History
Mailroom-Office Service-Logis, Building Facilities
Coventry Health Care, Genex Service, Mitchell Int
Tucson, AZ
01.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations, and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working with incoming, outgoing, first class, priority, overnight mail. operate a Pitney Bowes postage machine on a daily basis.
- contacted Cox, Johnson Control, on issues with computers, internet, communication room and correct problems
Security Officer
Northwest Medical Center
Tucson, Arizona
01.2010 - 12.2012
- Emergency responder
- Writing, radio communications, interpersonal people skills
- Hospital dispatcher /Monitor Fire Panels/Inspected Fire extinguishers-200 units
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Examined doors, windows and gates to verify security.
- Reported suspicious activities and persons to law enforcement.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer (Guard Card) (Driver)
Securitas Security (Sanofi Aventis)
Tucson, Arizona
01.2008 - 01.2010
- Responsible for quality control (report problems and control issues)
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Report security issues-provide safe and secure environment for employee, and visitor.
- Monitor Fire Panels/ monitor cameras
- Hazard communication
- Forensic extreme service and judgment on all security issues
- Reported suspicious activities and persons to law enforcement.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Postal Clerk
United States Postal Service
Tucson, Arizona
01.1989 - 01.2008
- Responsible for assembly line on IP Belt processing letters on packages, dispatch of mail on time-line, barcode and OCR operator, sort/file records
- Certified to work monitor machine
- Certified to train employees
- LSM operator, label printing, P.O. Box and mailbox inspection, safety protocol, machine technician for malfunctions and HAZMAT techniques
- RETIRED
Owner and General Manager
Nu Fashions
Tucson, Arizona
01.1997 - 01.2006
- Responsible for hiring of employees
- Training for all employees
- Building maintenance
- Store security (reviewing video surveillance, working closely with other security agencies, and filing police reports)
- Buyer, payroll, and finance, sort/file record
- Shipping, receiving, packaging, and updating inventory
Assistant Manager (Courier Driver)
Telesound Rental
Tucson, Arizona
01.1988 - 01.1989
- Responsible for Sales/Marketing
- Supervision and training employees
- Data entry, shipping/receiving merchandise, inventory, organize record/file
- Maintenance on computers/printers
- Cash/Deposit control
- Responsible for repair calls on electronic equipment, maintenance/good housekeeping
Building Safety Rep. (Summer Intern)
City of Tucson
Tucson, Arizona
01.1986 - 01.1987
- Responsible for customer relations, electrical/gas reporting, plumbing inspection, special projects, blue print organization and coordination, and permit and cost knowledge
Education
Bachelor of Science Degree - Business Administration
University of Rochville
Texas01-2009
Associate Degrees - Business Administration
Pima Community College
Tucson, AZ01-2008
Skills
- OVER FOUR YEARS OF EXPERIENCE IN THE SECURITY FIELD
- Customer service driven utilizing analytical, assessment and interpersonal skills, business management skills, diversity skills, teaching skills, leadership skills and mentoring skills
- Specialized courses: Sales training, Hazmat, Human relations, Business & Industry, Marketing, and internships in Business
- The ability to communicate at all levels from technical to corporate
Friendly, positive attitude
Teamwork and collaboration
Accomplishments
Established a mailroom for Coventry Healthcare during a move to 5210 E. William Circle, Tucson Az 85711
Affiliations
- Volunteer: Children’s Learning Center, La Petite Academy, Pima Community College Track Coach-Pima-west.
- Affiliations: Tucson Chamber of Commerce, Tucson Black Chamber of Commerce, American Postal Workers Union, AFL-CIO, member of University of Arizona Track Team and Pima college Track Team.
- Leadership Award, World Class Service Award, Outstanding Achievement and Most Valuable Track Player Award
Certification
FEMA IS-00200.HCa, IS-00700.a, IS-00100.HCb
Timeline
Mailroom-Office Service-Logis, Building Facilities
Coventry Health Care, Genex Service, Mitchell Int
01.2013 - Current
Security Officer
Northwest Medical Center
01.2010 - 12.2012
Security Officer (Guard Card) (Driver)
Securitas Security (Sanofi Aventis)
01.2008 - 01.2010
Owner and General Manager
Nu Fashions
01.1997 - 01.2006
Postal Clerk
United States Postal Service
01.1989 - 01.2008
Assistant Manager (Courier Driver)
Telesound Rental
01.1988 - 01.1989
Building Safety Rep. (Summer Intern)
City of Tucson
01.1986 - 01.1987
Associate Degrees - Business Administration
Pima Community College
Bachelor of Science Degree - Business Administration
University of Rochville
Started a non-profit called THIRSTCURE. Gives water, which Gives Life. e.
Started a non-profit business called THIRSTCURE in Tucson AZ. Its mission is to ensure that everyone — especially the most vulnerable — can have reliable access to water, which is essential for health, sanitation, education, and economic development.