Summary
Overview
Work History
Education
Skills
Timeline
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Willie Barr

Orange,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Import Air and Ocean Agent

Bollore Logistics
Lyndhurst, NJ
02.2021 - 02.2024
  • Provide customer service to clients through phone and email communication regarding air cargo.
  • Utilize 2 computer systems to input/obtain information Air and Ocean import
  • Prepare and verify all necessary import documentation, such as airway bills, commercial invoices, packing lists, and customs clearance documents
  • Ensure compliance with customs regulations and coordinate with customs authorities for smooth clearance of imported goods
  • Coordinate the timely dispatch of goods, ensuring that they are properly packaged, labeled, and ready for transportation
  • Track and monitor all Air and Ocean movement of shipments from origin to destination. Ensuring timely delivery and providing updates to customers
  • Monthly updates on import regulations, trade agreements, and customs requirements to ensure compliance
  • Negotiate freight rates with airlines and seek cost optimization opportunities to provide competitive pricing to customers
  • Address customer queries, resolve issues, and handle any shipment delays or customs-related problems
  • Generate invoices and billing statements for customers based on the services provided
  • This includes calculating freight charges, additional fees, and any applicable taxes
  • Address any billing discrepancies or disputes raised by customers, carriers, or internal stakeholders
  • Tier 1 Clients (IFF, Givuadan, Robertet, Vigon and LVHM)
  • DG Certified

Overnight Stocker

Walmart
Ledgewood, NJ / Route 22, Union, NJ
12.2020 - 01.2022
  • Received and stocked merchandise in a timely manner. Checked the accuracy of the delivered items, verifying the quantity, and inspecting for any damages
  • Organized shelves, racks and bins to ensure product availability. Faced items forward, and ensuring that they are properly labeled and priced
  • Performed daily inventory checks to maintain accurate records for ordering purposes.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Worked closely with other overnight stockers, as well as with supervisors and managers, to ensure efficient and effective operations

Youth Worker - Psychology Professor Assistant

Montclair State University School of Social Work and Child Advocacy
Montclair , NJ
09.2018 - 03.2020
  • Assisting the professor with research tasks, such as literature reviews, data collection, data analysis, or preparing research presentations
  • Speaking in Social and Psychology master classes
  • Facilitated group discussions, activities, and workshops for youths on a variety of topics.
  • Provided emotional support and guidance to youths in difficult situations.
  • Assisting with administrative tasks, such as maintaining course records, organizing course materials, and managing the professor's schedule
  • Participated in regular meetings with staff members to discuss program goals and objectives.
  • Organizing, hosting, and attending events that involve topics of adolescent advocacy/child abuse and neglect
  • Collaborated with different departments to raised awareness on different topics
  • Assisting the professor during lectures or discussions by helping set up audio-visual equipment, distributing handouts or materials, and managing classroom technology
  • Special projects or events related to the psychology department or the professor's research interests

Return Agent

Enterprise
EWR Airport, Newark, NJ
07.2017 - 02.2018
  • Greet customers when they return their rental cars in a friendly and professional manner
  • Providing excellent customer service by answering any questions they may have, assisting with luggage or belongings, and addressing any concerns or issues
  • Inspecting the returned vehicles for any damages, scratches, or missing equipment
  • Documenting the condition of the vehicle using a checklist or digital system, noting any necessary repairs or charges that may apply
  • Processed returns using the store's point-of-sale system.
  • Verified customer information for return items, including name, address and phone number.
  • Process the return paperwork, update the rental system, and provide the customer with a receipt or confirmation of return
  • Check the fuel level of the returned vehicle and compare it to the level indicated on the rental agreement
  • Ensuring that the customer returns any rental equipment or accessories that were provided with the vehicle, such as GPS devices, child seats, or toll tags
  • Check for any personal belongings left behind by the customer and handle them according to company policy
  • If there are any damages or issues with the returned vehicle, follow the company's procedures for documenting and reporting the damage

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05-2021

Skills

  • SPSS
  • Microsoft Office
  • Qualtrics
  • CargoWise
  • DG Certfifed

Timeline

Import Air and Ocean Agent

Bollore Logistics
02.2021 - 02.2024

Overnight Stocker

Walmart
12.2020 - 01.2022

Youth Worker - Psychology Professor Assistant

Montclair State University School of Social Work and Child Advocacy
09.2018 - 03.2020

Return Agent

Enterprise
07.2017 - 02.2018

Bachelor of Arts - Psychology

Montclair State University

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Willie Barr