Willie Bell

In charge of training new hires who come inside of the warehouse.

Managing both associate engagement and different process paths implemented in our network.

Over group of 10-20 Learning Ambassadors who are in charge of enforcing safe practices at work and following standard work.

Over multiple sites in my region and tracking metrics at 100% week by week.

Coming up with new Ideas to help improve new processes for operations

Work closely with different departments including Operations, On the road team, Safety, and Human Resource department.

Host calls/meetings virtually and physically.

Tracking metrics/numbers using microsoft excel.

Creating powerpoint presentations for guest and regional leaders.

Printing badges and giving permissions to associates.

Conducted training(s) for Trailer Dock Release/ Training individuals to check in Truck on the dock portion of the warehouse.

Utilization of different programs for granting area access and security functions for the building(s)

Designed, implemented and managed successful training programs to meet department and school needs.

Created training documents for other sites and different departments.

Managing warehouse supplies

Negotiated contracts and delivery plans with vendors.

Processing Hazardous waste.

• Regularly exceeded daily sales and product add-on quotas.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services and company information.
• Cultivated customer loyalty, promoted repeat customers and improved sales.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

• Carried out day-day-day duties accurately and efficiently.
• Trained new employees in specific job requirements.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Trained and guided team members to maintain high productivity and performance metrics.
• Over saw production area, and managed over 30+ associates.
• In charge of maintaining constant flow of packages and getting product out in a timely manner for customers.
• Time management/adjustments for associates.
• Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.