Strong leadership professional experienced in designing and implementing business plans, procedures and strategies. Skilled at setting comprehensive goals for growth and performance. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. With a good understanding of principles governing good business.
Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.
Overview
20
20
years of professional experience
4
4
Certification
Work History
Technical Support Specialist and Plant Operator
Weinleader Seed Company
03.2020 - Current
Schedule production and manage inventories to ensure customer requirements and shipments are met, clean-out procedures, products ordered
Ensure that all seeds meet the necessary Grain Accreditation Standards
Assist the Line Manager by ensuring all goals, objectives, policies, and procedures are followed and executed in the most timely and efficient manner
Ensure workplace safety policies, environmental regulations, and operational procedures are followed
Maintain SOPs and focus on continuous improvement for the production department
Supervise and provide work direction, guidance, and coaching to staff
Stay current and provide expert advice on equipment, technology, and operational procedures
Assist in training and developing new staff
Assist with all the packaging (bulk loads, Totes and bags) of the cleaned products
Treating all seed (Soybean and Wheat) to meet company specifications
Maintenance of all equipment within the assigned production line
Semi Driver for all seed deliveries and pickups.
Mini excavator operator
Payloader operator
Forklift operator
Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
Documented support interactions for future reference.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Explained technical information in clear terms to promote better understanding for non-technical users.
Recorded and maintained relevant notes for each client and work order.
Walked individuals through basic troubleshooting tasks.
Monitored systems in operation and quickly troubleshot errors.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Promoted efficiency among departments with prompt resolution of system issues.
Assisted with updating technical support best practices for use by team.
Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Adjusted and maintained plant equipment for safety and performance.
Conducted safety inspections and followed safety rules and procedures.
Knowledgeable of machine maintenance in order to troubleshoot effectively.
Performed minor mechanical work and routine equipment maintenance.
Recorded inside and outside process readings on daily log sheets.
Adhered to EPA and OSHA regulations.
Retrieved and performed required tests for quality and integrity on product samples.
Operated specialized tools, instruments, and equipment for tests and maintenance.
Measured and adjusted chemical feed rates.
Implemented process changes.
CEO
WC Bothma t/a Del Boer Butchery
01.2019 - 03.2020
Developed new process for employee evaluation which resulted in marked performance improvements
Responded to customer requests via telephone and email
Negotiated and prepared sales contracts for new and existing customers
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy
Visited customer locations to determine needs, set up contracts and provide training
Serviced accounts on regular basis to propose new products or services and maximize revenue
Maintained extensive knowledge of competitors, their offerings and their presence
Set up contracts, negotiated rates and hammered out service terms
Built strong client relationships and provided high value-adding services
Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Directed market expansions to propel business forward, meet changing customer needs.
Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Developed key operational initiatives to drive and maintain substantial business growth.
Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Negotiated terms of business acquisitions to increase business base and solidify market presence.
Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
Managed financial, operational and human resources to optimize business performance.
CEO
WC Bothma t/a Prima Butchery
12.2016 - 01.2018
Developed new process for employee evaluation which resulted in marked performance improvements
Responded to customer requests via telephone and email
Negotiated and prepared sales contracts for new and existing customers
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy
Visited customer locations to determine needs, set up contracts and provide training
Serviced accounts on regular basis to propose new products or services and maximize revenue
Maintained extensive knowledge of competitors, their offerings and their presence
Set up contracts, negotiated rates and hammered out service terms
Built strong client relationships and provided high value-adding services, resulting in 85% company market share increase
Chief Operations Officer, Tanzania Country Manager
Southern Mapping Company East Africa (Pty) Ltd
02.2013 - 12.2016
The position East Africa Sales and Marketing Manager (Country Manager Tanzania) required that I travel to various countries all around East Africa
This position requires the expansion of Southern Mapping Company into East Africa with the goal to establish a fully operational and sustainable entity
Growing our annual turnover for East Africa and establish a functional business network with various Governmental organizations, the various donor foundations and private companies such as:
Mining companies
Electrical companies (Supply, construction and rehabilitation)
Environmental companies
Infrastructure design companies (consultants, engineering, road, rail and dams)
Agricultural Institutions (Cultivated Farming, Forestry and Tabaco)
During this time my responsibilities included, but were not limited to:
Collaborates with Group Sales Director in establishing and recommending the most realistic sales goals for the company
Developing new opportunities and new markets within the remote sensing and geospatial field by keeping abreast and being trained in these fields
Manages an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives
Establishes and manages effective programs to compensate, coach, appraise and train sales personnel
Reporting and managing interest to the Group Shareholders
Performs sales activities on major accounts and negotiates sales price and discounts in consultation with the Group Sales Director
Manages personnel and develops sales and sales support staff
Reviews progress of sales roles throughout the company
Accurately forecasts annual, quarterly and monthly revenue streams
Develops specific plans to ensure revenue growth in all company's products
Provides quarterly results assessments of sales staff's productivity
Coordinates proper company resources to ensure efficient and stable sales results
Formulates all sales policies, practices and procedures
Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers
Collaborates with Group Sales Director to develop sales strategies to improve market share in all product lines
Interprets short- and long-term effects on sales strategies in operating profit
Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts
Collaborates with Group Sales Director and Group Shareholders to establish and control budgets for sales promotion and trade show expenses
Reviews expenses and recommends economies
Holds regular meetings with sales staff.
Airborne systems engineer
Southern Mapping Company
02.2009 - 01.2012
The position of operator required that I travel to various countries all around Africa
I was typically required to fly up to 4-5 hours sorties per day, in an often-harsh environment, that was both physically and mentally challenging
During this time my responsibilities included, but were not limited to:
Assist with installation and removal of systems on board survey aircraft
Operating of camera and laser on board survey aircraft and monitor data during the acquisition phase
Planning and creating of flight plans for the flying of projects
Undertake first-in-line data quality monitoring
Setup of bases
Assist with all technical issues arising while flying and on ground with the camera and laser systems
Managing of multimillion rand projects
Acquiring of over flight clearance and landing permits in various African countries
Communicate with clients on demand
BASE
When not in the field, I was often required to assist at our base of operations in four ways and grand central
Here I was required to undertake general duties, including maintenance and repair of camera and laser equipment
Arranging future trips by acquiring over flight clearances, landing clearances, accommodation and transportation for our crew.
Airborne systems Technician
Fugro Airborne Surveys
11.2007 - 02.2009
The position of operator required that I travel to the field base of operation for an 8 week in field, 4 weeks at base rotation system
I was typically required to fly up to 2 sorties per day, in an often-harsh environment, that was both physically and mentally challenging
During this time my responsibilities included, but were not limited to:
Assist with installation and removal of CGS's airborne geophysical survey systems that comprises the following: a cesium vapor magnetometer system, sodium iodide crystal radiometric system, navigation laser altimeter, GPSs and accessories
Operate geophysical system on board survey aircraft and monitor data during the acquisition phase
Undertake first-in-line data quality monitoring
Setup of base geophysical monitoring equipment
Assist with all technical issues arising at the field base of operation
Assist with fault finding and the repair of geophysical systems in the field.
Education
Hardware Engineering Diploma -
ITTC
South Africa
A+ (Hardware Technician) N+ (Networking Technician) First Aid level 1 Firefighting level 1 SEPT (Safety & Emergency Procedures Training) Bentley Micro station modeler Operating Systems DOS Windows 95 Windows 98 Windows 2000 Windows NT Windows XP Windows Vista Windows 7, 8 and 10 Software / Operating languages - undefined
GED -
High School Uitsig
South Africa
12.2002
Skills
Corrective Actions
Analytical and Methodical
Component Replacements
Diagnose Faults
Client Rapport-Building
Read Technical Manuals
Hardware Repair
Workforce Planning
Performance Optimization
Inventory Procedure Documentation
Schematics Reading
Process Validation
Hardware Upgrades
Training Material Development
Organizational Skills
Troubleshooting and Diagnosing
Supervisor Collaboration
Diagnostic Protocol Implementation
Technical Support and Assistance
Component Replacements
Productivity Performance
Supplier Relations
Cross-Functional Team Management
Sales and Marketing
Coaching and Mentoring
Business Analysis
Employee Training
Administration and Reporting
Managing Operations and Efficiency
Food and Beverage Management
Reading Comprehension
Strategic Planning
Key Performance Indicators (KPI)
Scheduling and Coordinating
Managing Terminations
Lead Generation
Plan Projects
Timelines and Milestones
Negotiation
Managing Files and Records
Contract Development and Management
Staff Management
Complex Problem-Solving
Technical Proficiency
Collaborate Cross-Functionally
Project Management
Brand Management
Managing Employee Relations
Business Planning
Managing Appointments
Account Management and Updating
Issue and Conflict Resolution
Product Management and Branding
Team Leadership
Performance Tracking and Evaluations
Schedule Preparation
Overseeing Employees
Job Assignments
Managing Multiple Tasks
Time Management
Incident Management
Quality Assurance
Talent Acquisition
Manage Operations
Budget Controls
Project Workflow Management
Policy Development and Enforcement
Natural Leadership
Reporting Tools
Sales Promotion
Quality Standards
Growth Plans
Business Operations
Staff Training
Annual Budgets
Workshop Coordination
Credit Terms Determination
Business Leadership
Data Collections
Overseeing Logistics
Customer Care
Safety Awareness
Performance Monitoring and Evaluation
Price Structuring
Maintenance Requirements
Lockout and Tagout Processes
Snow Blowers
Ditch Digging
Daily Logs
Conveyor Systems
Mixing Tanks
Electrical Installations
Grinding Work
Heavy Labor
Physical Labor
Chemical Mixing
Power Saws
Equipment Safety
Loader Operator
Semi Truck Driver
Forklift Operator
Accomplishments
Collaborated with government officials and a team of experts on the international border demarcation between Tanzania and Malawi.
Resolved product issue through consumer testing.
Certification
Hardware Engineering Diploma (ITTC)
• A+ (Hardware Technician)
• N+ (Networking Technician)
First Aid level 1
Firefighting level 1
SEPT (Safety & Emergency Procedures Training)
Bentley Micro station modeler
▪ Bentley Micro station V8i
▪ Optech Altm NAV and planner
▪ Global mapper
▪ Rollei and phase one camera software
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Support Specialist and Plant Operator
Weinleader Seed Company
03.2020 - Current
CEO
WC Bothma t/a Del Boer Butchery
01.2019 - 03.2020
CEO
WC Bothma t/a Prima Butchery
12.2016 - 01.2018
Chief Operations Officer, Tanzania Country Manager
Southern Mapping Company East Africa (Pty) Ltd
02.2013 - 12.2016
Airborne systems engineer
Southern Mapping Company
02.2009 - 01.2012
Airborne systems Technician
Fugro Airborne Surveys
11.2007 - 02.2009
Hardware Engineering Diploma -
ITTC
A+ (Hardware Technician) N+ (Networking Technician) First Aid level 1 Firefighting level 1 SEPT (Safety & Emergency Procedures Training) Bentley Micro station modeler Operating Systems DOS Windows 95 Windows 98 Windows 2000 Windows NT Windows XP Windows Vista Windows 7, 8 and 10 Software / Operating languages - undefined
GED -
High School Uitsig
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