I Have a small tire shop i own I been married 18 yrs I love being around cars I know the ends and outs other then my family cars is my life.
Overview
19
19
years of professional experience
Work History
Take 5 Oil
Take 5 Oil
Milwaukee, WI
02.2018 - 06.2021
Completed tasks according to production specifications and within established tolerances.
Adjusted fixtures and tensions to provide proper winding tension.
Conducted filing and grinding functions to prepare cores for winding.
Used pliers and wire scrapers to cut, strip and bend wire leads.
Reviewed work orders and specifications to determine materials needed and types of parts to be processed.
Employed winding fixtures and arbors, hoists and other lifting devices to position and move materials.
Used [Software] and [Software] to record production and operational data.
Lifted and moved coils and materials with manual or mechanical means.
Safely stopped machines to remove completed components with help of [Type] and [Type] hand tools.
Applied [Type] solutions and paints to finish wire electrical components.
Carried out day-day-day duties accurately and efficiently.
University of Phoenix
Student
Milwaukee, WI
05.2013 - 12.2014
studied
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Drove implementation of new market expansion to propel business forward and adapt to market changes.
Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Scrub a Dub Oil/Scrub a Dub Oil/Car Wash Manager
Scrub A Dub Car Wash
Milwaukee, WI
04.2010 - 10.2012
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
Monitored inventory levels for adequate supply of chemicals and materials.
Increased sales by [Number]% by upselling and recommending services and products to customers.
Customer Service Representative
Checker Auto Parts
Milwaukee, WI
02.2009 - 03.2011
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers.
Responded to customer requests for products, services and company information.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Cultivated customer loyalty, promoted repeat business and improved sales.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Insulation Technician
Grade A Construction
Delafield, WI
11.1998 - 12.2007
Cut, formed and arranged insulation to promote efficiency of materials for each project.
Measured, cut, and laid insulating blankets for water heaters and tanks.
Operated hand tools such as beader crimpers, brakes, and shears.
Applied and handled insulating products such as foam, fiberglass, and cloth with mud.
Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
Installed and secured protective sheet metal to minimize damage and degradation.
Measured and prepared work materials and surfaces by marking dimensions and reference lines on material.
Set up and operated fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
Efficiently coordinated with teams of other tradesmen on large scale projects.
Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
Read and understood blueprints and technical specifications for insulation installation.
Assessed project scope, material requirements and blueprints to gain valid understanding of project details.
Completed [Number] jobs with quality and efficiency within [Number] months of employment.
Education
No Degree - Business Administration And Management
University of Phoenix
Tempe, AZ
No Degree - Music History, Literature, And Theory
University of Wisconsin - Oshkosh
Oshkosh, WI
Skills
Soldering skills
Safety awareness
Basic machine operation
Written Communication
Problem-Solving
Critical Thinking
Multitasking Abilities
Google Workspace
Training and Development
Flexible and Adaptable
Attention to Detail
Maintenance and Repair
Good Telephone Etiquette
Dependable and Responsible
[Type] Software Proficiency
Teamwork and Collaboration
Cultural Awareness
Planning and Coordination
Timeline
Take 5 Oil
Take 5 Oil
02.2018 - 06.2021
University of Phoenix
Student
05.2013 - 12.2014
Scrub a Dub Oil/Scrub a Dub Oil/Car Wash Manager
Scrub A Dub Car Wash
04.2010 - 10.2012
Customer Service Representative
Checker Auto Parts
02.2009 - 03.2011
Insulation Technician
Grade A Construction
11.1998 - 12.2007
No Degree - Business Administration And Management