Willie Bowie
Wayne
Overview
9
9
years of professional experience
1981
1981
years of post-secondary education
Work History
Key Holder
TJ Maxx, TJX Companies
Canton
12.2016 - 08.2025
- Opened and closed the store according to company procedures.
- Assisted customers with inquiries and product selections.
- Maintained inventory levels through regular stock checks.
- Ensured merchandise displays were attractive and organized.
- Handled cash transactions accurately at the register.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Ensured store was opened and closed in a timely manner according to company policies.
- Developed extensive product knowledge, growing revenue, and building consumer base.
- Handled customer inquiries and complaints with professionalism and patience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Used Point of Sale register system to complete transactions.
- Built lasting client relationships by organizing and planning sales events.
Education
Certificate Fundamentals In Banking - Banking And Finance
WCCC
Van Buren Township, MI 09.1987 - 06.1988
GED
Pittsburgh, PAWCCC
Skills
- I opened and closed the store, I was a Coordinator in the Jewelry department I unpacked and displayed the jewelry I cashiered when needed
- Point of sale
- Cash handling
- Product knowledge
- Customer service
- Staff supervision
- Complaint resolution
- Effective communication
- Team building
- Problem solving
- Training and mentoring
- Staff training
- Cash handling accuracy
- Opening and closing coordination
- Team training and development
- Front end operations
- Adaptability and flexibility
- POS terminal operation
- Active listening
- Problem-solving abilities
- Customer engagement
- Flexible work schedule
- Interpersonal skills
Timeline
Key Holder
TJ Maxx, TJX Companies
12.2016 - 08.2025
Certificate Fundamentals In Banking - Banking And Finance
WCCC
09.1987 - 06.1988
GED
WCCC