Willie James Butler Jr.
Chicago,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Management position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
Work History
Screener/Technical Support Rep.
GoHealth insurance
- Working for State Farm.
Recruiter
Peryham & Kroll Research
- Recruiting participants for sensory research company
- Also working in QA department as a Tester services specialist.
OIT (Officer In Training) Program
SkyTech Securities
- Training to be a security officer working in the City of Chicago assignments
- Position was terminated due to illness and hospitalization.
Customer Service Adviser
Maximus Healthcare/Randstad
- Pending assignment for the state of Michigan dealing with Obamacare/Affordable Care Act Program
- Project was canceled.
Research Associate
Radiant Research Development
- Working in the data management department
- Duties include tracking and maintaining case report form files, entering patient data, maintaining sponsor files, and archiving working files.
Aerotek Staffing
- Current
- Employment agency specializing in various industries.
SNI Companies
- Current
- Employment agency specializing in Administration and Accounting employment.
Quality Assurance/Recertification
National Able Network
04.2022 - Current
- Working as a Program Aide: Recertifications, Enrollments and Time sheet retrieval
- Assisting the career coach with data needed for recertification of newly entered trainees.
Assistant to Deputy Commissioner
Department of Family and Support Services
- 01.2022
- Transitioned to the headquarters at National Able Network in 2022 and presently working as a program aide in Quality Assurance.
Gohealth Insurance Co.
05.2019 - 06.2019
- Hired full time training contingent on passing the Insurance licensing exam
- Attempted to take the insurance exam at Pearson Vue
- Passed the first part (State Laws) but wasn’t able to pass the second part (Health)
- Position was terminated due to the contingency with the option to continue once passed the health portion of the exam.
Aerotek, Maximus (Temporary Agencies)
02.2019 - 05.2019
- Waiting on assignments/positions.
Healthjoy (seasonal contract)
01.2019 - 02.2019
- Working as a patient advocate.
J.P. Morgan Chase/Randstad
11.2011 - 08.2013
- Working on a Government Project for the Citizenship and Immigration Department
- Duties include processing government documents for immigrants seeking working permissions to stay in the United States.
Health and Wellness benefits representative
Aon-Hewitt/Spherion-Randstad
05.2011 - 10.2011
- Working as a Health and Wellness benefits representative
- Duties include customer service advice via phone to employees seeking information regarding their insurance plans.
Supervisor of Office/Support Services
Protocare Development
06.1998 - 07.2002
- Supervising front desk staff, coordinating office services functions, and monitoring security within the clinical site.
Facilities Coordinator
Chicago Center for Clinical Research
12.1994 - 05.1998
- Working as Facilities Coordinator for the research site and maintaining office services functions
- Also worked as a data entry technician in the NAC (nutrient analysis center).
ACTIVE TEMPORARY SERVICES
09.1992 - 11.1994
- Contractual employment agency data entry and file maintenance.
Education
Diploma - Clinical Research Development
Kriger Research Center
01.2005
M.A. - Liberal Art, Applied Professional Studies
DePaul University (Graduate Program)
01.2002
B.A. - Business (concentration in supervisory management)
DePaul University (Undergraduate Program)
01.1999
Skills
- Analytical mindset
- Operations Management
- Integrity and Honesty
- Policy Enforcement
Timeline
Quality Assurance/Recertification
National Able Network
04.2022 - Current
Gohealth Insurance Co.
05.2019 - 06.2019
Aerotek, Maximus (Temporary Agencies)
02.2019 - 05.2019
Healthjoy (seasonal contract)
01.2019 - 02.2019
J.P. Morgan Chase/Randstad
11.2011 - 08.2013
Health and Wellness benefits representative
Aon-Hewitt/Spherion-Randstad
05.2011 - 10.2011
Supervisor of Office/Support Services
Protocare Development
06.1998 - 07.2002
Facilities Coordinator
Chicago Center for Clinical Research
12.1994 - 05.1998
ACTIVE TEMPORARY SERVICES
09.1992 - 11.1994
Screener/Technical Support Rep.
GoHealth insurance
Recruiter
Peryham & Kroll Research
OIT (Officer In Training) Program
SkyTech Securities
Customer Service Adviser
Maximus Healthcare/Randstad
Research Associate
Radiant Research Development
Aerotek Staffing
- Current
SNI Companies
- Current
Assistant to Deputy Commissioner
Department of Family and Support Services
- 01.2022
Diploma - Clinical Research Development
Kriger Research Center
M.A. - Liberal Art, Applied Professional Studies
DePaul University (Graduate Program)
B.A. - Business (concentration in supervisory management)
DePaul University (Undergraduate Program)
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