Open To Work
WILLIE CALVIN
PEMBROKE
Summary
Dedicated software and technical professional focused on enhancing customer satisfaction and resolving complex issues. Recognized leader in the field, consistently striving to stay ahead of emerging threats and vulnerabilities that could impact system integrity. Ongoing education in cybersecurity through training at Suffolk University fosters a deeper understanding of the industry and equips with the skills necessary to tackle evolving challenges. Passionate about leveraging expertise to contribute to a secure and efficient technological environment.
Overview
19
19
years of professional experience
Work History
Technical Software Engineer
Xerox Inc
08.2023 - Current
- Executed software deployment across multiple platforms.
- Led technical development and implementation projects.
- Identifies malfunctions and executes necessary repairs on machinery.
- Processes projects efficiently.
- Performs thorough testing on newly developed software.
- Provides assistance to customers within the organization and outside.
Fabric Architect
Sperry Fabric Architecture
08.2019 - 08.2024
- Creates customized project plans aligned with client specifications.
- Conducts maintenance and resolves mechanical problems efficiently.
- Processes and maintains blueprints for various projects.
- Analyzes and verifies new design software.
- Facilitates customer service for internal and external stakeholders.
Senior Information Technologist
William Croston Inc
10.2016 - 05.2018
- Oversaw logistics and delivery processes for construction supplies.
- Delivered technical support for building IT infrastructure and systems.
- Addressed and fixed iPad and virus/malware problems efficiently.
- Oversaw inventory and lifecycle of IT assets.
- Leads multidisciplinary groups to ensure operational efficiency.
- Directed project tracking and coordination efforts.
- Executed planning and testing processes to implement necessary updates and changes.
Senior Application Specialist
Medical Information Technology, Meditech
06.2006 - 10.2016
- Built partnerships with diverse service and programming groups to address issues.
- Created sustainable solutions efficiently.
- Directed all phases of software integration for diverse customer base.
- Coordinated company-wide adoption of Change Control procedures.
- Executed hands-on training programs at various sites.
- Directed implementation and testing activities for application.
- Addressed application installation problems to ensure sustained precision.
- Leveraged JIRA for daily workload assessment and project prioritization.
- Conducted training sessions for new employees following standard operating procedures.
- Enhanced efficiency of application releases through long-term projects.
- Updated documentation to ensure accuracy and consistency.
- Honored with Positive Customer Service Award by Meditech multiple times, including 2008, 2010, 2012, 2015, and 2016.
Education
Cybersecurity Certification - Cybersecurity
Suffolk University
Boston, MA11.2025
Bachelor of Science - Information Technology
Eastern Nazarene College
Quincy, MAAssociate of Science - Information Technology
Cape Cod Community College
Barnstable, MASkills
- Object-oriented programming
- System architecture
- Automated testing
- Network security
- Cybersecurity
- Mobile application development
- Continuous deployment
- Version control
- User interface design
- Web development
- Data structures
- Continuous integration
- Customer service
- Verbal and written communication
- Detail-oriented
- Customer support
- Testing and troubleshooting
- SQL
- Javascript
- Front-end development
- Risk assessment
- User acceptance testing
- Complex Problem-solving
- Oral and written communications
- Project management
- JIRA
- Agile methodologies
- Testing and debugging
- Programming
- Web technologies
- Performance testing
- Project coordination
- Scripting languages: PHP, python, javascript
- HTML and XML
- Technical support
- Software development lifecycle
- Technical reporting
- Project documentation
- Technical documentation
- Code development
- Research and development
- Database management
- Cross-functional collaboration
- Requirements gathering
- Technical analysis
- System administration
- Software applications
- Amazon web services
- Database management software
- Analytics
- Software design
- Product development
- Technical writing
- New employee mentoring
- Resource allocation
- Development lifecycles
- Hardware and software installation
- Performance tuning
- Data analysis
- Customer relationship management
- Team collaboration
- Machine learning
Awards
Positive Customer Service Award, Meditech , 2008, 2010, 2012, 2015, and 2016
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridTimeline
Technical Software Engineer
Xerox Inc
08.2023 - Current
Fabric Architect
Sperry Fabric Architecture
08.2019 - 08.2024
Senior Information Technologist
William Croston Inc
10.2016 - 05.2018
Senior Application Specialist
Medical Information Technology, Meditech
06.2006 - 10.2016
Cybersecurity Certification - Cybersecurity
Suffolk University
Bachelor of Science - Information Technology
Eastern Nazarene College
Associate of Science - Information Technology
Cape Cod Community College
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