Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Colone

Gary,IN

Summary

Dynamic and results-driven professional with extensive experience in customer service and logistics, notably with Heritage Crystal Clean. Proven ability in order fulfillment and problem resolution, consistently exceeding delivery targets while maintaining exceptional customer relations. Skilled in database maintenance and organization, committed to enhancing operational efficiency and client satisfaction.

Overview

15
15
years of professional experience

Work History

Route and Sales Services Rep

Heritage Crystal Clean
04.2024 - Current

Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.

Truck Driver

Meyer Logistics
08.2022 - 04.2024

local truckload deliveries, primarily drop & hook, no touch freight. You will be picking up trailers at a customer facility and delivering them to the plant daily, as well as delivering trailers with repaired pallets to the customer’s facilities. Schedule is Monday through Friday 7PM until finished.

Essential Duties and Responsibilities:

  • Deliver and pick up tractor-trailers containing wooden pallets within certain miles.
  • Expected to make a certain number of deliveries.
  • Expected to work 50+ hours/week.
  • The CDL Truck Driver will be driving automatic trucks; 53’ dry vans and/or flatbeds, depending on the location.
  • Complete paperwork at customer site verifying delivery and retrieval of pallets.
  • Inspect truck for defects before and after trips.
  • Submit reports after trips indicating truck conditions.
  • Maintain driver log through ELD according to U.S. DOT(FMSCA) regulations in locations where required.

Fedex Dlivery Driver

FedEx
09.2018 - 08.2022

responsible for delivering packages to our valued customers in a safe and timely manner. Your dedication and excellent customer service skills will contribute to our commitment to providing outstanding service to our clients. This position is ideal for those who enjoy the freedom of the open road, take pride in providing exceptional customer service, and are comfortable working independently in a fast-paced environment.

Retail Sale Representative

Northstar Lottery Group
02.2011 - 09.2018

Lottery Commission of Illinois (dba Illinois Lottery) to maximize net income to the State of Illinois in a socially responsible manner through the sales of Hoosier Lottery tickets. Generating more than $1.7 billion in sales annually, Northstar Lottery Illinois responsible for marketing, product development, sales, corporate social responsibility, technology, and operations functions for and on behalf of the Illinois Lottery.

Northstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Northstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.

Education

No Degree - Computer Science

Rasmussen College
Joliet, IL

High School Diploma - General Studies

Morgan Park
Chicago, IL
06.1987

Skills

  • Customer support
  • Customer relations
  • Database maintenance
  • Organization
  • Business development
  • Order fulfillment
  • Materials transport
  • Product promotion
  • Product knowledge
  • Customer service
  • Problem resolution
  • Order processing

Timeline

Route and Sales Services Rep

Heritage Crystal Clean
04.2024 - Current

Truck Driver

Meyer Logistics
08.2022 - 04.2024

Fedex Dlivery Driver

FedEx
09.2018 - 08.2022

Retail Sale Representative

Northstar Lottery Group
02.2011 - 09.2018

No Degree - Computer Science

Rasmussen College

High School Diploma - General Studies

Morgan Park
Willie Colone