Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Craig Jr

Cleveland

Summary

To obtain a position with a company that has room for growth

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Environmental Services

Cleveland Clinic
01.2024 - Current
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
  • Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Quietly waxed, buffed and vacuumed floors in Type organization.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Warehouse Worker

Amazon
10.2020 - Current
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Followed established guidelines for picking orders accurately.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Maintained a clean work area by sweeping, mopping.

Dishwasher

Busser, Corky and lennys
05.2013 - 12.2020
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Replaced clean utensils in storage bins for easy access.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Informed supervisors immediately if any machine malfunctions were observed during.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Ensured that workstations were kept neat and tidy throughout the shift.

Department Manager

Walmart
05.2008 - 07.2012
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Handled shift overstock, restocking and inventory control.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Delegated work to staff, setting priorities and goals.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Lead and manage a team of 8 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Dusted shelves, merchandise Display equipment.

Education

High School Diploma -

Cleveland Heights High School
06.1998

Skills

  • Filing / organizational skills
  • Multitasking - can handle many assignments
  • Skilled in time management and job training
  • Excellent verbal and written Communication
  • Inventory Tracking
  • Warehouse Operations
  • Shipping and Receiving
  • Warehouse Organization
  • Loading and Unloading
  • Cleaning and Organizing
  • Supply Restocking
  • Kitchen Station Support
  • Sanitizing Protocols
  • Dishwasher Operation
  • Customer Service Excellence
  • Restocking Skills
  • Cleaning and Sanitizing
  • Inventory Management
  • Complex Problem-Solving
  • Team Supervision
  • Customer Service
  • Training and Development
  • Retail
  • Retail Management
  • Problem-Solving
  • Order Management
  • Polishing Surfaces
  • Sweeping and Mopping

Timeline

Environmental Services

Cleveland Clinic
01.2024 - Current

Warehouse Worker

Amazon
10.2020 - Current

Dishwasher

Busser, Corky and lennys
05.2013 - 12.2020

Department Manager

Walmart
05.2008 - 07.2012

High School Diploma -

Cleveland Heights High School

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