Summary
Work History
Education
Skills
Additional Information
Timeline
Generic
Willie Fedrick

Willie Fedrick

Orlando,FL

Summary

Reliable Medical Support professional with Number years of experience in Type environment. Expertly assist with office operations and physician support by gathering patient information, Task and Task. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Attentive Advanced Medical Support Assistant with a Number-year background working in the medical field. Excellent patient scheduling and medical billing abilities. In-depth understanding of privacy regulations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Advanced Medical Support Assistant

VA Medical Center
  • Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
  • Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
  • Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
  • Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
  • Streamlined front desk operations for improved workflow and reduced wait times.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Education

Medical Assistant

Concord Medical College
Orlando, FL 32803
02.2022

Hemodialysis Tech

Winter Park Tech
Winter Park, FL 32789
04.2015

Skills

  • Conflict resolution techniques
  • Patient Communication
  • HIPAA Compliance Understanding
  • Medical billing experience

Additional Information

Driver for brinks security

Driver for UPS packages and over the road.

Retired United States Army Veteran.

Timeline

Advanced Medical Support Assistant

VA Medical Center

Medical Assistant

Concord Medical College

Hemodialysis Tech

Winter Park Tech
Willie Fedrick