Willie Gonzales
Council Bluffs,IA
Summary
Talented leader and analytical problem-solver with over 23 years of experience successfully managing front-line construction and guest service operations. Efficiently maintain and repair troubleshooting home restoration and mechanical equipment. Taking the lead and assigning tasks as a team to come out with the best possible outcome.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assemble Tech
Palfinger
05.2024 - 11.2024
- Utilized hand tools and power tools for precise assembly.
- Streamlined assembly process with improved workspace organization.
- Assembled components by following detailed blueprints and specifications.
- Conducted thorough inspections to ensure product quality.
- Installed electrical harnesses, electrical control boxes, and hydraulic systems.
Maintenance Technician Lead
PMR Construction
05.2020 - 11.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Collaborated with team members to complete larger repair projects efficiently.
Maintenance Supervisor
County Of Duluth MN
12.2015 - 12.2020
- Supervised thirty employees, including scheduling, training and performance monitoring.
- Rolled out improved training programs for maintenance employees.
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Kept up with responsibilities and duties in order to continue to supervise.
- Was in charge of training many employees the proper way to complete Occupational Safety and Health Administration standards.
- Trained employees the professional and efficient way to handle tools in such a restricted environment in order to meet a desired deadline in time.
CEO of Mid-Central Construction
Mid-Central Construction
01.1997 - 10.2013
- Transported home restoration products (siding, shingles, gutters, etc.) to customer locations in a timely matter in order to have the job done within the desired date.
- Led Mid-central construction team in delivery of many general contracting services resulting in, professionally restored homes.
- Increased customer satisfaction by resolving pricing and communication issues.
- Estimating, negotiating, and agreeing budgets and timescales with clients and managers.
- Worked with inexperienced customers to understand needs and provide exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Held meetings to communicate with my employees in order to maintain a great employee-employer relationship.
- Ensured health and safety standards were met.
CEO of Inferno Bar
Inferno Bar
10.2011 - 08.2013
- Developed team communications and informational meetings on how to keep business striving and exceed customers expectations.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
- Monitored social media and online sources for industry trends.
- Resolved attendance problems within the employees, improved operations and provided exceptional client support.
- Offered employees training to move up within the company and take on different job titles.
Education
High School Diploma -
Lyman High School
4 1991
Skills
- Inventory replenishment
- Materials requisition
- Troubleshooting
- Team management
- Employee scheduling
- Bilingual- spanish and english
- Communication
- Deadline management
- Detail Oriented
- Critical thinking and problem solving
- Experience with heavy duty machinery
Certification
Certified in carpentry by Lake Superior College (Duluth MN)
Certified Commercial driver by FPC.
Timeline
Assemble Tech
Palfinger
05.2024 - 11.2024
Maintenance Technician Lead
PMR Construction
05.2020 - 11.2023
Maintenance Supervisor
County Of Duluth MN
12.2015 - 12.2020
CEO of Inferno Bar
Inferno Bar
10.2011 - 08.2013
CEO of Mid-Central Construction
Mid-Central Construction
01.1997 - 10.2013
High School Diploma -
Lyman High School
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