Willie Hardeman
Jacksonville,FL
Summary
Dedicated professional with experience at Harvey’s Supermarket, excelling in customer service and organizational abilities. Demonstrated leadership as a Junior Youth Leader, enhancing community engagement and youth development. Skilled in merchandising expertise and fostering teamwork, consistently improving customer satisfaction and operational efficiency. Experienced with maintaining organized and well-stocked grocery sections, ensuring pleasant shopping experience. Utilizes effective communication and teamwork to assist customers and support colleagues. Track record of reliability and efficiency in fast-paced retail settings.
Overview
4
4
years of professional experience
Work History
Print Shop Associate
904 Print Squad
04.2025 - 08.2025
- Operated printing, copying, and binding equipment to produce high-quality materials.
- Assisted customers with order setup, design selections, and printing specifications.
- Managed incoming orders, tracked completion timelines, and ensured on-time delivery.
- Maintained printers and copiers, refilling ink and paper as needed to prevent downtime.
- Handled payments and processed invoices accurately using POS systems.
- Organized finished products for pickup and maintained a clean, professional workspace.
Cook
Krystal Restaurant
12.2024 - 05.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Facility Manager
First Class Butler Services
12.2021 - 12.2024
- Provided exceptional customer service by greeting clients and addressing inquiries about cleaning services and garment care
- Processed customer orders accurately, ensuring special instructions and preferences were correctly recorded
- Operated POS systems to complete transactions, issue refunds, and manage billing with accuracy
- Coordinated with cleaning staff to prioritize rush orders and resolve garment-related issues promptly
- Maintained a clean, organized, and professional front counter and customer area
- Resolved customer complaints and service concerns professionally to promote satisfaction and repeat business
Grocery Store Associate
Harvey's Supermarket
11.2023 - 04.2024
- Contributed to a positive work environment by maintaining a professional demeanor and supporting co-workers in achieving team goals
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience
- Improved customer satisfaction by providing friendly and efficient service during checkout procedures
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments
- Removed trash, swept, and mopped floors for professional appearance
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively
Warehouse Associate
Fed Ex Ground
02.2023 - 10.2023
- Loaded, unloaded, and sorted packages for delivery to ensure timely and accurate distribution.
- Operated pallet jacks and other material-handling equipment safely and efficiently.
- Scanned, labeled, and organized shipments to maintain accurate inventory control.
- Maintained a clean and hazard-free workspace in compliance with safety and OSHA standards.
- Collaborated with team members and drivers to meet daily shipping goals and deadlines.
- Demonstrated reliability and strong work ethic through consistent attendance and performance.
Junior Youth Leader
United Congregations for Communities and Youth
06.2021 - 06.2023
- Collaborated with youth, parents, teachers and community members to promote youth leadership initiatives and enhance communication
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants
- Led programs such as worship, study, fellowship, and service opportunities
- Developed rapport with young participants, providing support and guidance in their personal challenges
- Enhanced youth engagement by incorporating interactive games and team-building activities
- Organized group activities and outings for youth and led weekly Bible study meetings
Education
Google Career Certificates - undefined
IT Support Professional Certificate - IT Support
12.2025
High School Diploma - undefined
Joshua Christian Academy
Jacksonville, FL05.2024
Skills
- Pricing Accuracy
- Bagging groceries
- Cleaning and sanitation
- Merchandising expertise
- Customer service-focused
- Shelf organizing
- Stocking shelves
- Teamwork and Collaboration
- Organizational abilities
- Customer Service
- Attention to Detail
- Assisting customers
Timeline
Print Shop Associate
904 Print Squad
04.2025 - 08.2025
Cook
Krystal Restaurant
12.2024 - 05.2025
Grocery Store Associate
Harvey's Supermarket
11.2023 - 04.2024
Warehouse Associate
Fed Ex Ground
02.2023 - 10.2023
Facility Manager
First Class Butler Services
12.2021 - 12.2024
Junior Youth Leader
United Congregations for Communities and Youth
06.2021 - 06.2023
Google Career Certificates - undefined
IT Support Professional Certificate - IT Support
High School Diploma - undefined
Joshua Christian Academy