Willie Harris

Test Analyst

INFOVISTA TECHNOLOGIES

08.2016 - 08.2024

Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
Boosted team efficiency through effective knowledge sharing sessions.
Reviewed all test cases (RMA) for quality and identified additional areas to review.
Assessed third-party tools used in the testing process, providing recommendations for tool selection based on compatibility with organizational needs.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Worked closely with different departments to develop innovative solutions to functionality issues.
Recommended changes and corrections to developers for optimal software performance and usability.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Streamlined receiving processes, ensuring proper documentation.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Processed required paperwork to expedite handling of shipped and received goods.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Communicated with vendors and suppliers to verify timely delivery of goods.

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