Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Military Service
Timeline
Generic
Willie James Hatten III

Willie James Hatten III

Oak Harbor

Summary

Highly responsible Personnel Administrator partners with senior management team to manage all facets of human resources department. Supervises employee benefits, health and safety and employee recognition to build and maintain workforce in accomplishing company mission. Develops employee-oriented organizational culture that emphasizes quality, continuous improvement, teamwork, and high performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personnel Specialist( Active Duty Military)

DFAS CLEVELAND
08.2014 - Current
  • Supervised and trained junior personnel in Navy human resources operations, including pay and personnel administration, travel entitlements, legal documentation, and correspondence.
  • Managed service records and pay accounts for over 5000 Sailors, ensuring accuracy and timely processing of personnel actions including reenlistments, separations, advancements, and evaluations.
  • Served as subject matter expert on Navy pay systems (NSIPS, ESR, ECRC, and DJMS), consistently maintaining a high standard of accuracy and compliance with Navy regulations.
  • Led and coordinated administrative processing for command-wide events such as deployments, inspections, and PCS moves, ensuring all Sailors were fully supported and records were up-to-date.
  • Conducted audits and quality assurance checks on personnel documentation, reducing discrepancies and improving readiness reporting metrics.
  • Advised Sailors and leadership on entitlements, career progression, and administrative procedures, enhancing morale and operational efficiency.
  • Collaborated across departments and with higher commands to facilitate seamless administrative operations in support of mission readiness.
  • Mentored junior Sailors and contributed to professional development through training sessions and one-on-one counseling.

Pizza Delivery Driver

Pizza Hut
03.2020 - 03.2020
  • Delivered food orders accurately and efficiently to customers while maintaining exceptional customer service and a professional demeanor.
  • Handled cash, credit, and mobile payments, ensuring accurate transactions and balancing of receipts at the end of each shift.
  • Maintained delivery vehicle in clean and operational condition, performing routine checks to ensure safety and reliability.
  • Assisted in-store operations during downtime, including taking phone orders, preparing food, restocking supplies, and cleaning workstations.
  • Followed company procedures and local traffic laws to ensure timely and safe deliveries.
  • Resolved customer complaints and concerns quickly and professionally, helping to improve overall customer satisfaction and retention.
  • Demonstrated reliability and punctuality in a fast-paced environment with fluctuating schedules.


Car Washer

AVIS Car Rental
06.2011 - 08.2011
  • Cleaned and detailed rental vehicles to company standards, including washing exteriors, vacuuming interiors, and sanitizing high-touch areas.
  • Inspected vehicles for damage, fluid levels, tire condition, and cleanliness prior to customer rentals or returns.
  • Assisted with the organization and movement of vehicles on the lot, ensuring optimal vehicle flow and availability for customer pickups.
  • Maintained a clean and safe work environment, adhering to all safety protocols and procedures.
  • Reported any vehicle issues or maintenance needs to supervisors for timely servicing.
  • Collaborated with team members and customer service staff to meet rental demands and ensure customer satisfaction.
  • Demonstrated reliability, attention to detail, and the ability to work efficiently in a fast-paced, physically active environment.

Education

High school diploma -

East St Louis Senior High School
East Saint Louis, IL

Associate of Arts - Visual Design

Full Sail University
Winter Park, FL
03-2023

Skills

  • Microsoft Word
  • Human Resources
  • Human Resources Management
  • Office Manager Experience
  • Supervisor
  • Delivery Driver Experience
  • Car Wash
  • Customer Service
  • Computer Literacy
  • Organizational development
  • Team building
  • Onboarding and orientation
  • Compensation and benefits
  • Problem-solving
  • Personnel engagement
  • Decision-making
  • Team collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Certification

Personnel Specialist Advanced Disbursing Operations

- Completed 07/02/2018


Computer Operator Apprenticeship via United States Military Apprenticeship Program

- Completed 05/30/2019


Office Manager/Administrative Services Apprenticeship via United States Military Apprenticeship Program

- Completed 12/11/2019


Legal Secretary Apprenticeship via United States Military Apprenticeship Program

- Completed 04/01/2024


Driver's License

- expires 10/23/2027

Awards

  • Letter of Commendation 09/30/2016
  • Navy/Marine Corps Achievement Medal, 05/01/2017
  • Navy/Marine Corps Achievement Medal, 07/01/2019
  • Flag Letter of Commendation 02/09/2024
  • Navy/Marine Corps Commendation Medal 05/01/2025

Military Service

United States Navy - Personnel Specialist First Class (E6)

Security Clearance: [Active Secret Clearance]

Dates of Service:  Aug, 2014 - Present

Location:  [Oak Harbor, WA]

Systems proficient in: NSIPS, ESR, ECRC, OIX, NAVFIT98A, Microsoft Office Suite, Adobe

Timeline

Pizza Delivery Driver

Pizza Hut
03.2020 - 03.2020

Personnel Specialist( Active Duty Military)

DFAS CLEVELAND
08.2014 - Current

Car Washer

AVIS Car Rental
06.2011 - 08.2011

High school diploma -

East St Louis Senior High School

Associate of Arts - Visual Design

Full Sail University

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