Willie Heard
Douglasville,GA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of post-secondary education
2027
2027
years of professional experience
Work History
Security Officer
Prosegur
Douglasville, Georgia
07.2024 - 08.2026
- Monitored premises to ensure safety and security for all personnel.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated suspicious persons or vehicles on premises.
- Responded to alarms and conducted investigations.
- Conducted regular inspections of facilities and reported any security concerns.
- Identified safety hazards and implemented corrective measures.
- Completed incident reports to record security or loss prevention incidents.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Documented daily activities and incidents in detailed reports for management review.
- Observed patrons and customers to quickly address security situations.
- Enforced access control measures in accordance with established procedures.
- Ensured restricted area access was granted only to authorized personnel. to restricted areas, verifying identity of individuals entering premises.
- Assisted with crowd control during large events held at the facility.
- Assisted in emergency response drills and safety training for staff members.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Adhered to post orders while maintaining a visible presence around the property.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided exceptional customer service while addressing visitor inquiries and concerns.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Ga Department Of Corrections
GA Department of Corrections
Atlanta, MI
07.2004 - 07.2014
- Coordinated breakfast, lunch, and dinner groups for inmate meal distribution to maintain order and efficiency. Facilitated inmate visitation with family members while adhering to established security protocols. Supervised recreation activities for inmates in maximum security male and female prisons. My last assignment was a Detail Officer supervising six inmates on work detail.
Fulton County Juvenile Court
Fulton County Juvenile Court
Atlanta, MI
07.1979 - 11.2002
- Worked with at risk juveniles with a case load of 20/30 juveniles. All juveniles were repeated offenders and they were all on probation. Prepared court reports and recommendations for juveniles based on their charges and other conditions. Recommended referrals to programs, detention, or commitment to the state for treatment. Worked with Police Officers, Teachers, parents and other community leaders for their input in the appropriate treatment for the juveniles.
- Completed day-to-day duties accurately and efficiently.
United States Army
Army
Education
Bachelor of Arts - Sociology
Alabama A&M University
Normal, AL 09.1973 - 05.1975
Associate of Arts - Sociology
Morristown Junior College
Morristown Tennessee 09.1966 - 05.1968
Spencer High Scool
Columbus , GASkills
- Emergency response
- Incident reporting
- Patrol procedures
- Law enforcement collaboration
- General security
- Bomb threat procedures
- Shooter response training
- Safety training
- Dispatch
- Physical fitness
- Customer service
- Problem solving
- Conflict resolution
- Violence prevention
- Effective communication
- Law enforcement background
Timeline
Security Officer
Prosegur
07.2024 - 08.2026
Ga Department Of Corrections
GA Department of Corrections
07.2004 - 07.2014
Fulton County Juvenile Court
Fulton County Juvenile Court
07.1979 - 11.2002
Bachelor of Arts - Sociology
Alabama A&M University
09.1973 - 05.1975
Associate of Arts - Sociology
Morristown Junior College
09.1966 - 05.1968
United States Army
Army
Spencer High Scool