Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Henley

Jacksonville,FL

Summary

Operations Manager and Military Veteran leveraging 30 years providing leadership and direction to the team to achieve quality work, with timely and effective responses that improved operational efficiency and performance. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed training and development skills with leadership qualities to support organizational effectiveness, reach, and overall expansion. Established and maintained policy and procedural standards, SOPs, Operational Guidelines, Certification materials, and online training resources. Consistently combine strong skills in executive-level leadership operational assessments, and training management to positively impact organizational growth.

Overview

2026
2026
years of professional experience

Work History

Training Specialist

Synchron LLC
Jacksonville, Florida
2026.02 - Current

Engineman Instructor (LCS/MMSC Training Staff) | Aug 2022 – Present

  • Deliver advanced technical and operational instruction to U.S. and foreign military personnel supporting Littoral Combat Ship (LCS) and Multi-Mission Surface Combatant (MMSC) platforms.
  • Lead “Train to Qualify” and “Train to Certify” programs utilizing classroom instruction, virtual reality labs, and live scenario-based warfare assessments.
  • Serve as Independent Assessor during crew certification events, evaluating watch stander proficiency and operational readiness.
  • Collaborate with Instructional Designers and Subject Matter Experts to develop, review, and improve curriculum materials and close training gaps.
  • Mentor minimally manned crews operating in highly automated environments, strengthening team performance and mission capability.

Department Lead

US Navy
Mayport, FL

MINDIV 22 Department Leading Chief Petty Officer – U.S. Navy

Mar 2021 – Sep 2022

LCS Program Manager – Jacksonville, FL

• Created plans by adapting technology and best practices that aligned with the scope and vision of the organization to promote product development for contingency plans and senior leader initiatives

• Established work procedures and processes that support company and departmental standards, procedures, and strategic directives

• Coordinated and implemented monthly training programs for department personnel to instruct on new and current procedures and process standards

Departmental Manager

US Navy
Mayport, FL

United States Navy

– Various Global Locations

Quality Assurance / Training / Operations Leadership Roles

LCSRON 2 – Instructor Training Manager & Specialist

| 2020 – 2021

  • Managed assessments, material readiness, and certification requirements for all assigned Littoral Combat Ships.
  • Led development initiatives for junior officers and senior enlisted personnel.
  • Strengthened training accountability, compliance, and workforce morale through structured coaching and evaluation programs.
  • Train to Qualify – Senior Enlisted Leader / Personnel Manager

| 2019 – 2020

  • Directed training pipeline for 704 Sailors, ensuring qualification within warfare areas and proper billet alignment.
  • Streamlined documentation and archival systems, reducing retrieval inefficiencies and improving readiness tracking.
  • Provided senior-level advisory support to command leadership on policy and personnel readiness matters.

Department Lead

US Navy
Mayport, FL

Senior Maintenance, Quality Assurance & Safety Manager – USS Sioux City (LCS-11)

| 2014 – 2019

  • Led 14 personnel in engineering plant operations, maintenance documentation, and equipment lifecycle management.
  • Improved document version control processes, significantly reducing administrative delays and lost records.
  • Maintained operational readiness standards while enforcing compliance with Navy QA and safety protocols.
  • Oversaw operational workflows, ensuring compliance with safety regulations and protocols.
  • Mentored junior personnel in technical procedures and best practices for efficiency.
  • Coordinated training sessions, enhancing team skills and knowledge retention.
  • Implemented process improvements to optimize resource allocation and reduce waste.
  • Conducted regular assessments of equipment functionality to maintain operational readiness.
  • Developed standard operating procedures, promoting consistency and adherence to quality standards.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Managed team schedules, department projects and quality assurance.

Education

Bachelor of Science - Management

University of Phoenix
Tempe, AZ
04.2012

Master of Science - Organizational Leadership

Trident University International
Cypress, CA
07.2025

Skills

  • Operations & Program Management
  • Organizational Leadership
  • Workforce Development & Training
  • Quality Assurance & Compliance
  • Strategic Planning & Execution
  • Risk Mitigation & Safety Oversight
  • Process Improvement & SOP Development
  • Cross-Functional Collaboration
  • Readiness & Certification Management
  • Executive-Level Reporting

Timeline

Training Specialist

Synchron LLC
2026.02 - Current

Department Lead

US Navy

Departmental Manager

US Navy

Department Lead

US Navy

Bachelor of Science - Management

University of Phoenix

Master of Science - Organizational Leadership

Trident University International
Willie Henley