Willie Holloman
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 4 years of experience one of the top transit agency's in the world.
Overview
10
10
years of professional experience
Work History
Transit Bus Operator
Massachusetts Bay Transportation Authority
Boston, MA
05.2019 - 09.2023
- Operated with safety and skill to avoid accidents and delays.
- Successfully operated MBTA transit bus throughout various locations
- Provided passenger assistance, collected fares and offered schedule and route information.
- Maintained clean and neat shuttle for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
Program Manager
Brandon Residential Treatment Center
Natick, MA
05.2014 - 09.2023
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Built teams to address project goals and objectives for multiple projects.
Security Guard
Nationwide Security Solutions Inc.
Boston, MA
01.2014 - 06.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School Diploma -
Parkway Academy Of Technology & Health
West Roxbury, MA06.2009
Skills
- CDL Class B With Passenger & Air Brakes Endorsement
- Customer Relations Skills
- DOT Rules
- Guest Relations
- Mapping Skills
- Equipment Inspection
- Passenger Interaction
- Passenger Assistance
- Bus Safety
Additional Information
My Objective is to utilize my existing skills within a growing company, becoming a team player while helping the company grow.
Timeline
Transit Bus Operator
Massachusetts Bay Transportation Authority
05.2019 - 09.2023
Program Manager
Brandon Residential Treatment Center
05.2014 - 09.2023
Security Guard
Nationwide Security Solutions Inc.
01.2014 - 06.2015
High School Diploma -
Parkway Academy Of Technology & Health