Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Willie Howard

Stone Mountain,GA

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Dedicated, well organized, highly communicative and detail-oriented.

Overview

56
56
years of professional experience
1
1
Certification

Work History

Warehouse Associate/SBC/AFM/Order Picker

Amazon
Stone Mountain, GA
10.2020 - Current
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Operated PC and RF-based computer systems for inventory management.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Crowd Control Specialist

Contemporary Services Corporation.
Atlanta, GA
04.2018 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Radiologic Technologist/Medical Assistant Technician

The Primarycare Center. PC
Decatur, GA
06.2003 - 03.2020
  • Operated radiologic equipment to produce diagnostic images and films.
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
  • Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
  • Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.
  • Handled private and confidential information in compliance with hospital policies and procedures.

Technical Support Engineer

Compaq Computers See Hewlett P
Alpharetta, GA
06.1998 - 03.2003
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

MRI Technologist

Emory University Hospital
Atlanta, GA
09.1985 - 06.1998
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.

Chief Technologist/C.T.Scan

US Army
San Fernando, CA
03.1980 - 12.1995
  • Investigated new technologies and adopted useful systems or devices.
  • Sourced vendors, negotiated contracts and developed productive relationships.
  • Developed and implemented strategic and technology roadmaps.
  • Represented group to other companies, general public and trade groups to enhance reputation and build useful contacts.

Education

Associate of Applied Science - Science

Excelsior College
Albany, NY
07.1989

Skills

  • Inventory Records
  • Vendor Relationships
  • Customer Satisfaction
  • Picking and Processing
  • Microsoft Word
  • Staff Supervision

Certification

  • A+ certified computer repair technician

Timeline

Warehouse Associate/SBC/AFM/Order Picker

Amazon
10.2020 - Current

Crowd Control Specialist

Contemporary Services Corporation.
04.2018 - Current

Radiologic Technologist/Medical Assistant Technician

The Primarycare Center. PC
06.2003 - 03.2020

Technical Support Engineer

Compaq Computers See Hewlett P
06.1998 - 03.2003

MRI Technologist

Emory University Hospital
09.1985 - 06.1998

Chief Technologist/C.T.Scan

US Army
03.1980 - 12.1995

Associate of Applied Science - Science

Excelsior College

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Willie Howard